Support/Weekly Meetings/Minutes 2009-11-30

Sumo

• Weekly metrics
• Last week's weekly support issues

Knowledge Base

• General article about how to stay safe on the web?
  • Good idea, let's discuss in contributors forum.

Forum

• No updates

Live Chat

• Web client update
  • I got a lot of testing and bug fixing done over the holiday. I'll be transferring to sm-chat01 and committing updates into SVN today.

Roundtable

• 3.0.15 to 3.5.5 major upgrade on Tuesday. Put in extra live chat hours on Wednesday?
  • zzxc to communicate plan in Contributor forum and other channels to get everyone on the same page