Support/Weekly Meetings/Notes 2015-12-21
Meeting Details (scroll down for the agenda)
Mondays (meeting duration approx. 30 minutes) at:
9:00 PDT
11:00 CDT
12:00 EDT
16:00 UTC
18:00 CET
22:30 IST
Call Details:
- California: 1-650-903-0800 pin 369 - then 98437 then #
Participate in the video:
Video link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 (You'll have to download and install the Vidyo Desktop client)
Watch the meeting live => https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4
Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every Friday)
Chat:
irc.mozilla.org #sumo
Web-based IRC: https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo
========================================================================
21/12/2015 meeting video: https://www.youtube.com/watch?v=DmuAZ6Pz_fE
Participants (add your name and profile):
- Hey Im Costenslayer and Yay im on the top - I will move this up if soneone goes ontop :p -who is supposedly offline at the moment
- Ashickur Rahman | ashickurnoor
- Mark Schmidt (marksc)
- Lauren
- Madalina
- Rachel
- Patrick
================== AGENDA ==================
Action items from last week
summarize and share Mozlando content
- status: working on it! thanks for your patience
Roundtable
- Question from Swarnava: internships in 2016?
- @Firefoxhelp Twitter account suspended: https://support.mozilla.org/forums/contributors/711719 - suThis account is curreantly suspended -
-
UPDATES AND ANNOUNCEMENTS
Contributor(s) of the week
- Everyone
SUMO Development Update
development backlog: http://edwin.mozilla.io/t/sumo Final AAQ bug fixed this week Roadmap items: KPI dashboard 2.0
- contributor retention char
Next Platform meeting on January 7th
Firefox Desktop
URL bar autocomplete changes Win64 Firefox available on the all downloads page Signed Add-On improvements
- LastPass side-loaded add-on should be getting better
Helping users with unsigned add-ons process:
Look for a signed version FIRST
- (If the add-on was installed outside of AMO, there may be a signed AMO version they can use instead!)
Find the developer's contact information or support forum and give them to the user, in a comment IF the user pushes back, explain the about:config steps to disable the signing requirement IF the user can't handle or doesn't want to change their about:config, you can always contact the developer for them or even link the developer to the support forum question! Suggesting alternative add-ons with the same or similar functionality is also a good option (especially if the user's add-on is outdated or abandonware)
Firefox OS
Firefox Android
Thanks to all of our fab volunteers for their KB edits, translations and AoA and forum replies in 2015!
Firefox for Android 43 was released last Tuesday: https://support.mozilla.org/en-US/forums/contributors/711712#post-67620 (enforcing signed add-ons with a preference is not on in FF for Android just FF Desktop) Trying something new for Firefox for Android 44 - posting the thread now instead of 2 days before release (release is Tue Jan 26, 2016):
Firefox for iOS
Thanks to all of our fab volunteers for their KB edits, translations and AoA and forum replies in 2015! in particular for the launch of FFiOS 1.0 and 1.1 globally Still awaiting approval from Apple for Firefox for iOS 1.3
Knowledge Base
- Lauren completely reworking all article / content creation materials for new contributors
- Joni tied up in a different meeting today
L10n
SUMO Party 2015 - December 19th - Taipei meeting update: (thank you, Ernest!)
- 20 applications, 20 attendees (100% attendance), 8 of attendees are new to SUMO.
- Totally translated and reviewed 33 articles by 18 translators and 2 reviewers within 4 hours. (15:00-20:00, 5 hours - 1 hour for dinner)
- There are total 67 editions in zh-TW locale on DEC 19. [source] (https://support.mozilla.org/en-US/kb/revisions?locale=zh-TW&users=&start=2015-12-18&end=2015-12-20)
Support Forum
Addressing add-ons signing issues on the forums: Check whether there is an already signed version of the add-on on the AMO website (some users might have downladed it from the developer website). If you find a signed version direct the user to it Tell the user to contact the developer to get the add-on signed.
- If user pushes back you can tell the user how to disable signature enforcement (xpinstall.signatures.required in about:config). Do let the user know this is an advanced feature so he shouldn't do it if he is not familiar with about:config and also that this will only solve the problem temporarily as the add-on will need to be signed at a certain point.
- If the user is not very tech savy you can also try to contact the developer yourself.
Community
Ivory Coast update: The workshop was held December 5, 2015 in Abidjan AYIYIKOH - more than fifty people were present. During the workshop several points were addressed in the following order:
- Introduction to SUMO: It was in this part of SUMO present the whole project assistance, benefits to contribute, encourage and assist others to join SUMO then contribute
- Team SUMO presentation: I presented all members of our team SUMO
- Sessions Contributions: Then have established groups for mentoring sessions and creation of SUMO account. After the session on twitter Contributions (Army of Awesome) and localization Nouchi (Local Language Ivorian)
Bangladesh update:
The regular Friday SUMO blog posts will be back in 2016 (there will be two more posts before the end of the year...)
Decisions & Action Items
Help needed!
- Guigs - Survey of Outside Forum Research https://support.mozilla.org/en-US/forums/contributors/711606?last=67623
Admin availability this week
- Festive break: Thursday & Friday
- End of year break: Friday next week
- Roland - out Monday December 28 and Thursday December 24
