Support/Weekly Meetings/Notes 2015-12-28
Meeting Details (scroll down for the agenda)
Mondays (meeting duration approx. 30 minutes) at:
9:00 PDT
11:00 CDT
12:00 EDT
16:00 UTC
18:00 CET
22:30 IST
Call Details:
- California: 1-650-903-0800 pin 369 - then 98437 then #
Participate in the video:
Video link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 (You'll have to download and install the Vidyo Desktop client)
Watch the meeting live => https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4
Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every Friday)
Chat:
irc.mozilla.org #sumo
Web-based IRC: https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo
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28/12/2015 meeting video:
Participants (add your name and profile):
- Gautam sharma ReMo from Bangalore, India.
- Madalina https://support.mozilla.org/en-US/user/madasan
- Joni (jsavage) https://support.mozilla.org/en-US/user/jsavage
- Lauren (Laucon)
- Safwan Rahman https://support.mozilla.org/en-US/user/safwan.rahman
- Michael https://support.mozilla.org/en-US/user/buluma_michael
================== AGENDA ==================
Action items from last week
- Mozlando summary to be shared: done => https://support.mozilla.org/forums/contributors/711729
Roundtable
UPDATE:
Due to heavy traffic load the following sites became unavailable this morning:
badges.mozilla.org
broker.thunderbird.net
calendar.mozilla.org
desktopfaq.mozilla.org
dnt-dashboard.mozilla.org
getfirebug.com
inform.mozilla.org
intranet.mozilla.org
join.mozilla.org
mozilla-europe.org
mozillalabs.com
mozldap.mozilla.org
moztrap.mozilla.org
mx.thunderbird.net
netops-apps.mozilla.org
outgoing.mozilla.org
passwordreset.mozilla.org
pastebin.mozilla.org
phonebook.mozilla.org
pto.mozilla.org
securitywiki.mozilla.org
ship-it.mozilla.org
start.mozilla.org
webfwd.org
wiki.mozilla.org
www.itisatrap.org
The Webops team is working to correct the load and we expect full resolution shortly
UPDATES AND ANNOUNCEMENTS
Contributor(s) of the week
SUMO Development Update
development backlog: http://edwin.mozilla.io/t/sumo Long standing issue fixed last week:
Submitting new revisions was broken for a day last week:
- https://bugzilla.mozilla.org/show_bug.cgi?id=1234789
- Will investigate this week and next what happend and make sure we prevent that from happening in the future
Final AAQ bug getting fixed this week
- One Bug need to be fixed for the user having username with (dot). https://bugzil.la/1219056 -Safwan
Roadmap items: KPI dashboard 2.0
- contributor retention char
Next Platform meeting on January 7th
Firefox Desktop
Hot Topic article created: https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update - due to bug 1233237 and failed attempt to fix it Windows XP users will not be able to download newer versions of Firefox (above 43.0.1) starting on Jan. 1, but they'll be able to update to the latest version after installing 43.0.1. Article in progress (still waiting for review from the release manager)
- This issue may be resolved, per latest discussion on https://bugzilla.mozilla.org/show_bug.cgi?id=1079858
Help us find Yahoo communication regarding the issue with their toolbar
Firefox Android
Firefox for iOS
Knowledge Base
- [Lauren] Updating Hello articles; interviewing new users on how they write articles in order to write training guide
- Starting version 44 updates when editing bug is fixed: https://docs.google.com/spreadsheets/d/1lkpRPJp9P1P5MRU-c9dwbDC0w5bMmrMdu-BNMp1xe8w/edit#gid=6
- Wrapping up some mockups for article helpfulness data
L10n
- Have you managed to meet your monthly goal? Check your dashboard for an announcement! (also, announcements for January goals coming up next week)
- First sneak-peak at 2015 numbers: https://support.mozilla.org/en-US/community/top-contributors/l10n/new?startdate=2015-01-01&enddate=2015-12-28&page_size=100 (you rock-ed!)
Support Forum
- No updates
-
Community
- Mozlando thread: https://support.mozilla.org/forums/contributors/711729
Decisions & Action Items
Help needed!
- Everyone, please read the Mozlando thread and help us prioritize for next year
Admin availability this week
- End of year break: Friday this week - nobody should be in front of their computer on Friday - celebrate! (only for Gregorian calendar folks, of course)
