Support/Weekly Meetings/Notes 2016-08-10
- MeetingDetails (scroll down for the agenda)
(meeting duration approx. 30 minutes) starting at:
9:00 PDT
11:00 :00 EDT
17:00 UTC
18:00 CET
21:30 IST
Call Details:
- California: 1-650-903-0800, x92 then 98437 then #
- Toll-free: +1 800 707 2533, pin 369 - then 98437 then #
- Skype (free): +1 800 707 2533, pin 369 - then 98437 then #
Participate in the video:
- Video link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 (You'll have to download and install the Vidyo Desktop client)
- Watch the meeting live via Vidyo => https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4
- AirMozilla: https://air.mozilla.org/search/?q=sumo
Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every week)
Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo
-----------------------------------------------------------------------------------------------------------------------------
Participants (add your name and profile):
- Madalina (Madasan)
- Vesper
- Rachel (guigs)
- Patrick
- Roland
- Amit Kumar Jaiswal(amit_gkp)
======== AGENDA ========
ACTION ITEMS FROM LAST WEEK
Roundtable items
===== UPDATES AND ANNOUNCEMENTS =====
=== COMMUNITY ===
Contributor(s) of the week:
- TyDraniu - for working on the Polish KB: https://support.mozilla.org/pl/user/TyDraniu/documents
- Seburo - for his write-up of MozLondon: https://discourse.mozilla-community.org/t/mozillian-laptop-floor-all-hands-2016-london/10181
Knowledge Base:
L10n
- REMINDER: week 1 of 6 for the upcoming release - no l10n work on new content, please localize everything else as usual - thank you!
- migration pre-work: auditing existing l10n documentation; list will be shared in the l10n forums soon
- Transvision 5.0 out: https://transvision.mozfr.org/news/#v5.0
Social support:
Thank you for joining Social Sumo Day Last week, we shared the results during the Project Meeting on Monday that is on Airmo Come and sign up for Sprinklr we can use your help! Contact Madalina! :-)
- You can find a detailed step-by-step responding process for Sprinklr here : https://docs.google.com/document/d/1NB2idYiVFT3t1kOh1yPMtfEGGYJndHrj_G0RU7E__io/edit?usp=sharing
Video guide for Sprinklr (Thanks Madalina !):
- Part 1: Getting Starts/Replying to Users https://drive.google.com/file/d/0B1XMAWgZDm02bTloQ014dVNyV0E/view?usp=sharing
- Part 2: Replying to Users (continued) https://drive.google.com/file/d/0B1XMAWgZDm02MFdsVUF6UVVrbm8/view?usp=sharing
Support Forum:
Michelle Content Strategy Ask, thank you for your participation. It's time to start getting prepared for the Support SUMO Release Report for Firefox 48, the template has been started. It is a chance to show the thank yous from users you have helped, tweets, articles, facebook posts and content created in the help and support of this release. The next two weeks will be open for submissions
- https://docs.google.com/document/d/1hPVgUT8NkEDdlWT0MGfMqSo_SczT3KIpFU3XWgiADaE/edit?usp=sharing {IF the link does not work, please email rmcguigan@mozilla.com or ping on irc the nickname: guigs}
Thank you to the new Brazilian Moderators you are off to a great start, already seeing flagged content.
General community news:
HELP NEEDED!
=== PRODUCT UPDATES ===
===== DECISIONS AND ACTION ITEMS =====
