Support/Weekly Meetings/Notes 2016-11-16
Meeting Details (scroll down for the agenda)
(meeting duration approx. 30 minutes) starting at:
9:00 PDT
11:00 :00 EDT
17:00 UTC
18:00 CET
21:30 IST
Call Details:
- California: 1-650-903-0800, x92 then 98437 then #
- Toll-free: +1 800 707 2533, pin 369 - then 98437 then #
- Skype (free): +1 800 707 2533, pin 369 - then 98437 then #
Participate in the video:
- Video link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 (You'll have to download and install the Vidyo Desktop client)
- Watch the meeting live via Vidyo => https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4
- AirMozilla: https://air.mozilla.org/weekly-sumo-community-meeting-nov-16-2016/
Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every week)
Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo
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Participants (add your name and profile):
- guigs - Rachel - https://support.mozilla.org/en-US/user/rmcguigan
- Roland https://support.mozilla.org/en-US/user/rtanglao
- Madasan: https://support.mozilla.org/en-US/user/madasan
- Michal: https://support.mozilla.org/user/vesper
- Sierra
- Noah - https://support.mozilla.org/user/noah_sumo
======== AGENDA ========
ACTION ITEMS FROM LAST WEEK
Roundtable items
===== UPDATES AND ANNOUNCEMENTS =====
=== COMMUNITY ===
PLATFORM UPDATE:
Come to the Platform Meeting tomorrow at 17:00 UTC, same place.
- BIG THANKS to everybody who is providing feedback on the test site, keep it coming: https://docs.google.com/document/d/1HBk-Q8fzvhnGANbfRdPZ9pSEOPvfN7dt5i2kf-dgRMc/edit#
Contributor(s) of the week:
- https://support.mozilla.org/en-US/community/top-contributors/questions/new?startdate=2016-11-08&enddate=2016-11-15
- https://support.mozilla.org/en-US/community/top-contributors/l10n/new?startdate=2016-11-08&enddate=2016-11-15
- Top Respond contributors: Andrew, Daniela, and Zilmar -- way to go!
- https://support.mozilla.org/de/user/Artist for the relentless work of keeping up with german kb updates & reviews
Knowledge Base:
L10n
- [migration] updates on l10n process in Lithium: https://docs.google.com/document/d/1zP_Rl2AQzmZ9kdJ9tQSgTqFHCZ5R4U9-T8Lum6LAIDY/edit#
Support Forum:
- Firefox 50 is out and we are investigating on updating the automatic version tags to stop showing Firefox 50 as beta.
- Check out the release notification here: https://support.mozilla.org/en-US/forums/contributors/712265?last=70732
- SUMO Day will be on Friday, the same day as the Social Sprint so we can all support 50 together and have a party online. Please feel free to invite each other to this SUMO vidyo channel https://public.etherpad-mozilla.org/p/social-sumo-day-2016-11-18
- Hawaii All Hands Open meeting on Friday as well, will send out a reminder after the meeting. Both 8am PST and 1pm PST depending on availability.
Social support:
Please join the Social Sprint on Friday from 8:00AM Bring your love and knowledge of Firefox by joining the Social Support Sprint from 8:00 AM PST - 10:00 AM PST. During these two hours, we’ll hang out in Vidyo while answering as many questions as possible. It’s a fun way to get to know one another around the world while helping our loyal Firefox users. Want to join or learn more about Social Support? Contact Sierra, sreed@mozilla.com.
General community news:
Internet Awareness brainstorming:
HELP NEEDED!
- Know anybody that has some free time to answer support questions on Wednesdays? Over the last three weeks, this is when we have the most questions looking for a first response. Check out the forums today ;-) https://support.mozilla.org/en-US/questions/all?filter=recently-unanswered&show=all
=== PRODUCT UPDATES ===
Firefox 50 is out for Android and Desktop (Mac, Windows and Linux) Firefox Focus will launch tomorrow.
===== DECISIONS AND ACTION ITEMS =====
