Thunderbird/Thunderbird6.0SupportIssues

Thunderbird 6.0 Release issues

Not so minor

1. WINDOWS ONLY - increased spacing of lines in folder and thread pane, filters, compose and address book at 125% DPI - [bug 671611]; [GS]; REGRESSION ; [Workaround: custom userChrome.css] - hopefully fix will land in TB10
2. Address book disappeared - all my addresses gone in TB6 but autocomplete still works in mail composition. WORKAROUND restart thunderbird GS [bug 682096]
3. Cannot " Import everything " in Import wizard since Thunderbird 6 GS [bug 432902]
4. Mac OS X Lion 10.7 on TB 5: Various unsubstantiated issues that need someone e.g. a contributor to see if they are fixed in TB6, and QA and Triage if still present in TB6:
   1. [Lion Hangs]
   2. [Lion Crash]
   3. [Lion Scrolling]
   4. [Lion startup] (needs to be started twice and diagonal slash through icon)
   5. Lion compose problems - WORKAROUNDS - restart TB, move compose window
   6. [Lion is "slow"]

Minor issues or issue fixed in TB 7 or future release

See Thunderbird 7 User Changes Page

(not in order, numbered only for convenience; minor = no dataloss or non dataloss mac and linux problems since only 5% or less of TB users are mac or linux)

1. Mac OS X Hardware acceleration seems to require discrete GPU on Macs with two GPUs which results in using more battery than the integrated non discrete GPU - apparently a bug since Firefox 4 and Thunderbird 5, will be fixed hopefully soon by the Gecko folks for us - [bug 646043 which could be a dup of bug 604135], [bug 668552] - [fixed in Firefox 10 nightly build October 28, 2011 which means it will hopefully be fixed in TB 10 or sooner]
2. nntp related crash reported by Socorro in TB 5 - [bug 662228]
3. Deleting an attachment on a GMAP IMAP mail results in 2 emails: original + email with attachment deleted; this appears to have been a problem starting in TB 3.1 - [bug 679619], [GS]
4. Touchpad/trackpoint scrolling does not work with some versions of Synaptics drivers in Thunderbird 5 - fixed in TB7, 8 (as well as Firefox 7) - [bug 538189], REGRESSION
5. Thunderbird tags in a large folder like a bugmail folder sometimes get lost with Conversations add-on when archiving individual messages in a conversation, noticed in TB6 Beta 2 and 3, may have been around in TB5, may be CONDSTORE related since it happens with IMAP on mozilla.com i.e. Zimbra accounts - WORKAROUND Repair the folder, possible fix for people to try out who know how to backup their email i.e. who are beta software friendly, [bug 678148]. [fix has landed in TB 7 for bug 678148 but might not solve the issue completely] - similar issue with dovecot, [bug 675868] which turns out to be a dovecot issue which is fixed by upgrading to dovecot 1.1
6. Cannot print multiple mails anymore GS. WORKAROUNDS - Change mail.operate_on_msgs_in_collapsed_threads to false [bug 680446]. - fix backed out, so printing should work in TB7 Beta 3, TB8, TB9 etc
7. blanks at the end of email-address in Settings prevents displaying of inline images - [bug 68542], fixed in TB9
8. Mac OS X Lion 10.7 Accessibility Issue Text to Speech not working (Regression: discovered in TB5) - [bug 674612], [GS] - fixed in FF 10 / TB 10

Add-on Issues

The following is an incomplete list of add-ons that have issues in Thunderbird 6. Please add to this list add-ons that have issues and if you find an add-on has been updated and works with Thunderbird, please strike it out using <del></del>

(not in order,numbered for convenience)

1. Lightning 1.0b5 : wcap calendar are no more accessible with TB6 (works with TB5). [bug 679669], [A patch is available], please test it if you can.
2. McAfee Anti-Spam version 11 not compatible with Thunderbird 6 [Need answer on GS!!]
3. Kaspersky not compatible with Thunderbird 6 [Need answer on GS!!]

Non Thunderbird Add-On Issues like Anti-malware

see Thunderbird:Testing:Antivirus_Related_Performance_Issues#Problem_Antivirus_and_Anti-Malware_Packages for a anecdotal user-contributed list

1. Emsisoft Anti-Malware, Guard option - probably not compatible with TB 5, TB 6 and up - This is an Emsisoft issue possibly with post V5 beta software; its not a Thunderbird issue and requires them to update their software

See Also

• Thunderbird/Support/TB7UserChanges
• Thunderbird/Support/TB8UserChanges
• Thunderbird/Support/TB9UserChanges