Support/Weekly Meetings/Agenda 2023-12-13

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Northern winter	Northern summer
09:00 PT	10:00 PDT
11:00 CST	12:00 CDT
17:00 UTC	17:00 UTC
18:00 CET	19:00 CEST
22:30 IST	22:30 IST

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Zoom (You'll have to download and install the Zoom Desktop client)
• You can also watch the meeting, via AirMozilla or YouTube.

Live chat

• SUMO - Matrix channel

Read more

• Support blog
• Contributors forum

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PARTICIPANTS

Please add your name and your SUMO profile link (you can also attend our event in the community portal):

• Kiki
• JR
• Tim Maks

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

1. Thanks to everybody who helped us with Spanish translation (those who translate & review) for the past 3 months.
2. Congratulations to Handi S for being a new locale leader for Indonesian team
3. Thanks to 2.3K contributors on the forum, 116 contributors on the English KB, 365 contributors to our non-English KB, 24 contributors on the Social Support and 17 contributors for the Play Store Support who have contributed throughout the year. HUGE THANK YOU!!!

AGENDA

TOPIC OF THE WEEK

• CX is moving to Strategy and Operations team - Justin
• 2023 recap - dashboard
  • Q4 recap
• New policy around the use of generative AI tools in our community
• Call for help — Spanish-speaking contributors needed
• Platform updates:
  • Kitsune documentation moved to GitHub page
  • Recent improvements

MOZILLA'S WORLD UPDATE

• SUMO will have a presence at FOSDEM
• State of Mozilla in 2023

PRODUCT UPDATES

Check out the bi-weekly Support Release scrum Recording for details on upcoming releases. Follow up with JR if you have any questions about whats upcoming.

Firefox Desktop V121 (Dec 19)

• Firefox Suggest About:preferences change: Minor visuals changes for Checkbox's vs toggles
• Highlight and Comment on PDFs [Validating]: Allow users to select and highlight text in the PDF document and highlight it visually

Firefox Android V121 (Dec 19)

• Cookie Banner Reduction[Germany]: Firefox will attempt to automatically opt users out of cookie settings by utilizing cookie injection (Setting an Opt-out cookie when possible) and auto clicking CSS selectors (clicking decline for the user)

Firefox iOS V121 (Dec 19)

• Mostly back-end updates

Mozilla VPN V2.19 (12/06)

• Mostly back-end updates

Mozilla Monitor (Late Jan)

• Content updates to existing KB in progress

Off Train Updates (Firefox) - In progress

• Consolidation of Password Advice (Desktop)(Date pending)
• Firefox Profile Backup article updates (Desktop)(Date pending) - Updates to clarify file path instructions
• Add-ons updates (Android)(Dec 14th): updates to finding and installing add-ons for Android
• Firefox Translate Updates (Desktop) (Dec 22) - FAQ and informational updates

Area's of Interest

• Review Checker (Fakespot Integration) Inbound (Desktop and Mobile)
  • Plans are progressing to increase the user cohort for the Review Checker integration. Moving from ~2MM towards 8MM en-US users.
  • Product teams have indicated they are going to spend more time iterating and experimenting with the Review Checker Integration
  • Product team is still very interested in aggregating and reviewing any inbound from users related to the Review checker integration
  • Details on tracking inbound for Review checker can be found here

KNOWLEDGE BASE AND LOCALIZATION

1. Catalan and Indonesian have new locale leaders