Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 07: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
m (Tagging)
Line 1: Line 1:
Characterize session.
== Video ==
== Video ==
* Please tag and comment on this video.
Note that the facilitator pretended to answer his cell phone at ~43:00 to avoid leading the tester.
* Tag the first time testers are able to invoke Ubiquity.
* Tag every successful command attempt with the command name followed by a command sign i.e. ''email+''
* Tag every unsuccessful attempt with the command name followed by a plus sign i.e. ''email-''
* Tags are for events; if it sounds like a newspaper headline or a bug name it's a tag.
* Tags should be NPOV, without suggestions for how to fix them.
* For two or more words in a tag use quotes. ''i.e. "Tag with more than one word"''
* Please experiment <-intentionally vauge : )
 
Note that the facilitator pretended to answer his cell phone at 43min to avoid leading the tester.
<video type="viddler" id="f5456acf" width="437" height="315" desc="1x Video [http://www.viddler.com/player/f5456acf/ Full screen hack]" frame="true" position="center"/>
<video type="viddler" id="f5456acf" width="437" height="315" desc="1x Video [http://www.viddler.com/player/f5456acf/ Full screen hack]" frame="true" position="center"/>
<video type="viddler" id="27f7f438" width="640" height="442" desc="2x Video [http://www.viddler.com/player/27f7f438/ Full screen hack] List of tags [http://www.viddler.com/explore/indolering/videos/17/ here]." frame="true" position="center"/>
<video type="viddler" id="27f7f438" width="640" height="442" desc="2x Video [http://www.viddler.com/player/27f7f438/ Full screen hack] List of tags [http://www.viddler.com/explore/indolering/videos/17/ here]." frame="true" position="center"/>


== Tags ==
== Tags ==
=== Discovery ===
=== Discovery ===
* Tag (00:00)
* invokes ubiquity 9:29


==== Qualitative Summary ====
==== Qualitative Summary ====
''Summary''
He read the documentation thoroughly!


=== Learnability ===
=== Learnability ===
* Tag (00:00)
* Watches video 1:00
<u>* Thinks the video is too technical 4:08</u>
* Complains about video size 4:06
* Complains about volume 3:59
 
* Doesn't get autosuggest 11:50
 
* jagron:mashup 14:40
* jargon:dashboard 25:43
* jargon:herd 25:40
* jargon:hotkey 25:58
 
* documentation:map 18:28 issue.
 
* map+
* help:google 20:57
 
<u>* Changes hotkey settings 25:52</u>
<u>
* map-insert- 31:07
* map-insert- 35:59</u>
 
* mousing autosuggest 10:41


==== Qualitative Summary ====
==== Qualitative Summary ====
''Summary''
Too many buzzwords for the user to handle.  Herd doesn't convey meaning, as names should.


=== Commands ===
=== Commands ===
''This is the only required section''
''This is the only required section''
* command- 00:00 ''successful attempt''
* define+ 15:02
* command+ 00:00 ''unsuccessful attempt''
* email+ 30:33
* google+ 17:48
* wiki+ 10:05
 
* map-insert- 31:07
* map-insert- 35:59</u>
 


==== Qualitative Summary ====
==== Qualitative Summary ====

Revision as of 18:06, 30 January 2009

Video

Note that the facilitator pretended to answer his cell phone at ~43:00 to avoid leading the tester. <video type="viddler" id="f5456acf" width="437" height="315" desc="1x Video Full screen hack" frame="true" position="center"/> <video type="viddler" id="27f7f438" width="640" height="442" desc="2x Video Full screen hack List of tags here." frame="true" position="center"/>

Tags

Discovery

  • invokes ubiquity 9:29

Qualitative Summary

He read the documentation thoroughly!

Learnability

  • Watches video 1:00
* Thinks the video is too technical 4:08
  • Complains about video size 4:06
  • Complains about volume 3:59
  • Doesn't get autosuggest 11:50
  • jagron:mashup 14:40
  • jargon:dashboard 25:43
  • jargon:herd 25:40
  • jargon:hotkey 25:58
  • documentation:map 18:28 issue.
  • map+
  • help:google 20:57

* Changes hotkey settings 25:52

  • map-insert- 31:07
  • map-insert- 35:59
  • mousing autosuggest 10:41

Qualitative Summary

Too many buzzwords for the user to handle. Herd doesn't convey meaning, as names should.

Commands

This is the only required section

  • define+ 15:02
  • email+ 30:33
  • google+ 17:48
  • wiki+ 10:05
  • map-insert- 31:07
  • map-insert- 35:59


Qualitative Summary

Summary

Nonexistent Commands

Commands the user guessed on, but are not included. Good for stat research and synonyms for other commands.

  • command- 00:00

Qualitative Summary

Summary

Qualitative Summary

Summary

Magic

Things the user expects Ub to know or do that is impossible

  • Magic- explanation

Qualitative Summary

Summary

Feedback

  • Likes: comment (00:00)

Qualitative Summary

Summary

Demographic Information

Questions taken from the FF Survey

Pretest Questionnaire
Age What OS do you normally use? How long have you been using Firefox? Rate your computer skills. Time on web per week?
26 Microsoft Windows Over 2 Years Illiterate 21-40 Hours
How many computers do you regularly use? Which are the following are you familiar with using online? Have you ever used the Firefox Ubiquity before? Do you know what a Command line is? Comments
2
  • Email (Any)
  • Google's Gmail
  • Search Wikipedia
  • Maps/Lookup directions
 No, I do not know what it is No zack is a great tester guy i.e. intern bitch

Posttest Questionnaire
Do you think most people would figure out how to use Ubiquity very quickly? Guess how frequently you would use Ubiquity in the future. Comments or suggestions. Is there something that the help is lacking?
Neutral Often No phone numbers to call, video is a bit dry, web page could be spruced up a bit visually a very interesting addition to mozilla browser. It seems to make browsing/searching/emailing much more efficient.

See Also

Fall 08 1.2 Tests

Retrieved from "https://wiki.mozilla.org/index.php?title=Labs/Ubiquity/Usability/Usability_Testing/Fall_08_1.2_Tests/Tester_07&oldid=126275"