Support/Goals/2011Q1: Difference between revisions
< Support
Jump to navigation
Jump to search
Michaelverdi (talk | contribs) (→Mobile) |
Michaelverdi (talk | contribs) |
||
| Line 41: | Line 41: | ||
== Non-goals (more like todo:s) == | == Non-goals (more like todo:s) == | ||
*Typography improvements for the KB (<u>Michael</u>) | *Typography improvements for the KB (<u>Michael</u>) [[Support/Goals/2011Q1/KBUpdates#KB_Typography_Improvements|Details]] | ||
Revision as of 15:19, 10 January 2011
Products & Content
- Update all articles for Firefox 4 (carryover from Q4, Michael/Cheng) Details
- Coordinate localization of Firefox 4 articles (Kadir): details
- Add screencasts for top X articles (carryover from Q4, Michael) Details
- Implement dedicated Firefox Sync and Firefox Home start pages (Michael/Cheng) Details
Mobile
- Update all articles for Firefox 4 (Michael) Details
- Coordinate localization of Firefox 4 articles (Kadir): details
- Establish regular Mobile support metrics reporting (Cheng)
- Implement small screen templates on SUMO (w/ Jason Grlicky, David/Michael)
- Restructure mobile KB (Michael)
Metrics & Optimization
- Automatic metrics dashboard (Cheng)
- KB Dashboard (most popular articles)
- Contributor dashboard
Community
- Support Firefox Day (carryover, Cheng/Kadir)
- Sprints around specific product & SUMO releases (Kadir/[cheng/michael/Matthew depending on sprint])
- Work with Engagement on a plan for better community participation and reward
- PRD+implementation of one of the means that is agreed upon: details
Development
- Improved quality of search results and algorithms
- Localized Army of Awesome (Kadir): details
- Users & Groups (w/ Chowse, Kadir/Michael) - https://wiki.mozilla.org/Support/Kitsune/Users_and_Groups
- Private messaging PRD (Kadir/Michael): details
Non-goals (more like todo:s)
- Typography improvements for the KB (Michael) Details