Performance/Triage: Difference between revisions
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Sometimes the information isn't enough to make a decision, in that case we can "need info" the reporter asking for more data, for example an export of `about:support` or a performance profile, or simply more information about the steps to reproduce. | Sometimes the information isn't enough to make a decision, in that case we can "need info" the reporter asking for more data, for example an export of `about:support` or a performance profile, or simply more information about the steps to reproduce. | ||
= Templates = | |||
== New bug == | |||
This template is included in the description for new bugs opened in the Core::Performance component. If a bug is opened in another component and then moved to Core::Performance, this template can be used as needed to request additional information from the reporter. | |||
<pre> | |||
### Basic information | |||
Steps to Reproduce: | |||
Expected Results: | |||
Actual Results: | |||
--- | |||
### Performance recording (profile) | |||
Profile URL: | |||
(If this report is about slow performance or high CPU usage, please capture a performance profile by following the instructions at https://profiler.firefox.com/. Then upload the profile and insert the link here.) | |||
#### System configuration: | |||
OS version: | |||
GPU model: | |||
Number of cores: | |||
Amount of memory (RAM): | |||
### More information | |||
Please consider attaching the following information after filing this bug, if relevant: | |||
- Screenshot / screen recording | |||
- Anonymized about:memory dump, for issues with memory usage | |||
- Troubleshooting information: Go to about:support, click "Copy text to clipboard", paste it to a file, save it, and attach the file here. | |||
--- | |||
Thanks so much for your help. | |||
</pre> | |||
== No longer able to reproduce == | |||
<pre>This bug doesn’t seem to happen anymore in current versions of Firefox. Please reopen or file a new bug if you see it again.</pre> | |||
== No response from reporter == | |||
<pre>With no answer from the reporter, we don’t have enough data to reproduce and/or fix this issue. Please reopen or file a new bug with more information if you see it again.</pre> | |||
== Expected behaviour == | |||
<pre>This is expected behavior. Please reopen or file a new bug if you think otherwise.</pre> | |||
== Website issue == | |||
<pre>According to the investigation, this is a website issue. Please reopen or file a new bug if you think otherwise.</pre> | |||
Revision as of 15:40, 31 March 2022
Queries
- Triage nominations and Core::Performance without priority
- Triage nominations and Core::Performance without priority (pending needinfo)
- Recently opened bugs with performance keywords in the summary
Resources
- Performance/Bugzilla
- Priority calculator: https://codepen.io/mstange/pen/eYeWrGr
- Triage rotation: https://mozilla.github.io/perf-triage/
Nomination
To nominate a bug for triage, set the Performance flag in Bugzilla to ?
This can be found by clicking Show Advanced Fields followed by Set bug flags when entering a new bug:
Or by expanding the Tracking section when editing an existing bug:
Triage Process
The goals of the triage process are:
- determine if the bug is a performance issue
- assign a priority using the performance flag
- assign appropriate keywords
- move the bug to the most suitable component
The calculator is a good way to find the right priority.
Sometimes the information isn't enough to make a decision, in that case we can "need info" the reporter asking for more data, for example an export of `about:support` or a performance profile, or simply more information about the steps to reproduce.
Templates
New bug
This template is included in the description for new bugs opened in the Core::Performance component. If a bug is opened in another component and then moved to Core::Performance, this template can be used as needed to request additional information from the reporter.
### Basic information Steps to Reproduce: Expected Results: Actual Results: --- ### Performance recording (profile) Profile URL: (If this report is about slow performance or high CPU usage, please capture a performance profile by following the instructions at https://profiler.firefox.com/. Then upload the profile and insert the link here.) #### System configuration: OS version: GPU model: Number of cores: Amount of memory (RAM): ### More information Please consider attaching the following information after filing this bug, if relevant: - Screenshot / screen recording - Anonymized about:memory dump, for issues with memory usage - Troubleshooting information: Go to about:support, click "Copy text to clipboard", paste it to a file, save it, and attach the file here. --- Thanks so much for your help.
No longer able to reproduce
This bug doesn’t seem to happen anymore in current versions of Firefox. Please reopen or file a new bug if you see it again.
No response from reporter
With no answer from the reporter, we don’t have enough data to reproduce and/or fix this issue. Please reopen or file a new bug with more information if you see it again.
Expected behaviour
This is expected behavior. Please reopen or file a new bug if you think otherwise.
Website issue
According to the investigation, this is a website issue. Please reopen or file a new bug if you think otherwise.

