Mobile/Testdrivers Program/How To/File a Bug: Difference between revisions

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== Step 4. Attach anything you think will help ==
== Step 4. Attach anything you think will help ==
<br>
See the [https://secure.flickr.com/photos/28345864@N07/6354756591/in/set-72157628028447421 image steps] (keep clicking Next-->).
 
Things to consider attaching:
* Pictures (taken with another phone/camera) of an issue
* Logs (if available, instructions for this soon)


== Step 5. Watch for "bug mail", and reply if necessary ==
== Step 5. Watch for "bug mail", and reply if necessary ==

Revision as of 20:13, 17 November 2011

These instructions are meant to help you file a bug that's actionable for engineering.

Step 1. Check the Known Issues list to make sure your bug isn't known


Step 2. Make sure you have a Bugzilla account by logging in

  • If you don't have a Bugzilla account, go to the sign-up page and check out the image steps if necessary (keep clicking Next-->).
  • Use the same email you signed up for the Test Drivers Program with, if possible.

Step 3. Click here, log in if necessary, and then fill out the form

  • You can ignore everything but the "Summary" (bug title) and "Description".
  • Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while"
  • "Steps to reproduce" are a rough outline of how you found the problem. The more info, the better. If you don't know how you got into a situation, try to reproduce the issue. If you can't, please still file a bug!

Step 4. Attach anything you think will help

See the image steps (keep clicking Next-->).

Things to consider attaching:

  • Pictures (taken with another phone/camera) of an issue
  • Logs (if available, instructions for this soon)

Step 5. Watch for "bug mail", and reply if necessary

You'll sometimes get emails with a subject similar to "[Bug xxxxx] When moving the page around, the page continues to glide":

  • Please read these emails and look for any questions directed at you
  • If a reply is necessary, click the link at the top of the email and then input a reply in the text box at the bottom of the page.