ReleaseEngineering/How To/Request That a Machine Be Reimaged: Difference between revisions
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(Updated instructions on how to request a re-image for a HW machine) |
(Updated the "Open Bug Link" as it seemed that product doesn't exist anymore.) |
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If all else fails, and the above instructions do not help you: | If all else fails, and the above instructions do not help you: | ||
* make sure the slave is disabled in slavealloc | * make sure the slave is disabled in slavealloc | ||
* [https://bugzilla.mozilla.org/enter_bug.cgi? | * [https://bugzilla.mozilla.org/enter_bug.cgi?product=Infrastructure%20%26%20Operations&component=DCOps&short_desc=please%20reimage%20SLAVE File a bug to reimage the machine], mark it as blocking the slave's problem tracking bug. | ||
* after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc) | * after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc) | ||
* finally, re-enable it in slavealloc and reboot it. | * finally, re-enable it in slavealloc and reboot it. | ||
Latest revision as of 23:19, 3 March 2018
Slave class specific instructions
So ... off the bat ... RelEng can perform reimages directly. Please only raise a bug to ask RelOps to do it, if the following instructions are not sufficient enough. And in that case, please ask Rel Ops the procedure, so we can update this doc.
Windows
https://mana.mozilla.org/wiki/display/DC/How+To+Reimage+Releng+iX+Windows+Machines
Mac
https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=34014655
Linux
https://mana.mozilla.org/wiki/display/DC/How+To+Reimage+Releng+iX+and+HP+Linux+Machines for linux
Other / if all else fails
If all else fails, and the above instructions do not help you:
- make sure the slave is disabled in slavealloc
- File a bug to reimage the machine, mark it as blocking the slave's problem tracking bug.
- after being re-imaged, do another check to make sure the machine is in a good shape (e.g it's accessible, has a proper resolution, etc)
- finally, re-enable it in slavealloc and reboot it.