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=<center>How to get started and find resources</center>= | |||
< | <center>'''There are a number of resources available to help you build a community around your project. The [[Contribute/Team|Community Building Team]] is also here to help you make use of these resources and to create additional resources that are needed by teams across the project.'''</center> | ||
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==The Contributor Lifecycle== | |||
Each project can fit into a contributor lifecycle, and onboarding volunteers begins by making contact with the CBT team. | |||
*[[Contribute/Lifecycle| The contributor lifecycle page]] can tell you more about the process, from starting to sustaining. | |||
*[https://blog.mozilla.org/community/2013/11/19/a-few-quick-community-building-tips/| David Boswell's blog post from November 2013 details some resources relating to the contributor lifecycle] | |||
The four steps of the contributor lifecycle are: | |||
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</ | <div style="font-size: 140%;"><span style="background:#FFA500">'''1. Starting'''</span></div> | ||
Your project doesn't have volunteers yet and you're interested in building a community around what you're doing. | |||
<div style="font-size: 140%;"><span style="background:#FFA500">'''2. Learning'''</span></div> | |||
*You're in charge of community management/engagement for your group. | |||
*You're the person volunteers always seem to come to. | |||
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<div style="font-size: 140%;"><span style="background:#FFA500">'''3. Scaling'''</span></div> | |||
You have volunteers involved in your project and you'd like to turn up the dial on participation. | |||
<div style="font-size: 140%;"><span style="background:#FFA500">'''4. Sustaining'''</span></div> | |||
You have a healthy and active community and you're interested in keeping that momentum and retaining your key contributors. | |||
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=='''Starting:''' Communication Channels== | |||
A great place to get started is to join one of these communication channels where other people involved with community building are available to help. Feel free to join one of the following and introduce yourself. | |||
* [[Grow|Grow Mozilla discussions every other Thursday at 10 am pacific]] | |||
* [https://mail.mozilla.org/listinfo/community-building Community Building mailing list] | |||
* [irc://irc.mozilla.org#cbt #cbt IRC channel] | |||
* [[Contribute/Meetup|Community Building Meetups]] | |||
=='''Learning:''' Examples and guides for successful community builidng== | |||
Finding a pathway to increase volunteer contribution can sometimes be the most difficult step. We want to make the contribution lifecycle easy to understand using best practices for pathway finding. | |||
* [http://blog.margaretleibovic.com/post/57564605991/increasing-volunteer-participation-on-the-firefox-for| Margaret Leibovic explains the five steps her team utilized to onboard volunteers] | |||
* [https://air.mozilla.org/just-say-yes-to-contributors/| Just say yes to contributors is a special on Air Mozilla about contributor onboarding] | |||
*[https://support.mozilla.org/en-US/get-involved| SUMO has an amazing contributor process that is worth considering when building processes!] | |||
*[http://www.nukeador.com/09/12/2011/organizing-a-mozilla-community/| Nukeador's blog posts on organizing a Mozilla community] | |||
*[http://planet.mozilla.org/| A site search of "community building" or "I am a Mozillian" on Planet Mozilla can also provide important community links] | |||
==Learning: Workshops== | |||
We have created some workshops that will help you walk through the process of designing your project for participation. These are available in a variety of formats to fit with your needs—you can interact with this through a series of short videos or you can set up an exercise for your whole team to work through this content together. | |||
* [[Contribute/Workshops/Designing_for_participation | Designing projects for participation]] | |||
* [[Contribute/Workshops/Identifying_contributors | Identifying contributors]] | |||
* [[Contribute/Workshops/Metrics_for_growth | Metrics for growth]] | |||
==Scaling: Dashboards== | |||
Getting visibility into the growth and health of our communities is vital to bringing more volunteers into Mozilla and to have all contributors working to support Mozilla's goals. We are building dashboards to give us this insight. | |||
* [[Contribute/Dashboards|List of contribution dashboards]] | |||
==Frequently Asked Questions== | |||
We've compiled a list of some common questions about getting started with community building that may address some of the questions you have. | |||
* [[Contribute/frequently_asked_questions#How_will_volunteers_reduce_my_workload_instead_of_add_to_it.3F|How will volunteers reduce my workload instead of add to it?]] | |||
* [[Contribute/frequently_asked_questions#What_skills_do_volunteers_have.3F|What skills do volunteers have?]] | |||
* [[Contribute/frequently_asked_questions#How_can_I_rely_on_volunteers_to_do_things_I_need_to_get_done.3F|How can I rely on volunteers to do things I need to get done?]] | |||
*[[Contribute/frequently_asked_questions#How_does_adding_volunteers_to_my_team_compare_with_adding_employees.2C_interns_or_contractors.3F|How does adding volunteers compare with adding employees, interns, or contractors?]] | |||
* [[Contribute/frequently_asked_questions#How_long_will_volunteers_stay_involved.3F|How long will volunteers stay involved?]] | |||
* [[Contribute/frequently_asked_questions#Does_my_team_need_a_full-time_Community_Builder.3F_If_not.2C_would_it_be_useful_to_have_someone_spend_part_of_their_time_on_community_building.3F|Does my team need a full time community builder? If not, would it be useful to have someone spend part of their time on community building?]] | |||
*[[Contribute/frequently_asked_questions#Are_there_ways_for_me_to_learn_more_about_volunteer_management_and_community_building.3F|Are there ways for me to learn more about volunteer management and community building?]] | |||
*[[Lexicon:All|Can you define some of the crazy language you use? Can I define it, too?]] | |||
==Other resources== | |||
Here are a list of links to other useful resources. | |||
* [https://tiptoes.makes.org/thimble/contribution-madlib Contributions Madlibs template] (hit Remix to make your own) | |||
* [[Contribute/Videos|Videos created by community builders for community builders]] | |||
* [[Contribute/Reading|Articles and books recommended by community builders]] | |||
* Mozilla offers a free subscription to Safari Books to contributors Safari Books is a digital library that includes books on a wide rage of technical and professional development needs, video content, short form content and evolving manuscripts. If you want to gain access to this service, [[/SafariBooks| please follow the steps on this page.]] | |||
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=<center>Working Groups</center>= | =<center>Working Groups</center>= | ||
Revision as of 00:40, 25 March 2014
If you'd like to volunteer for Mozilla, please visit our Get Involved page or consider becoming a Mozilla rep. This page is for Mozillians who want to help more people contribute to the project.
 |
Contribute Wiki | |
| Owner: Community Building Team | Updated: Frequently | |
| Whether you've been building a community for a long time or you are just getting started, these pages will help you find the information you are looking for to build vibrant, supportive communities that will have impact on your project. | ||
I want to build a community around my project!
We're here to help. Learn more about all of the resources that are available.
Learn more about how you can join a Working Group to collaborate with other community builders.
How to get started and find resources
The Contributor Lifecycle
Each project can fit into a contributor lifecycle, and onboarding volunteers begins by making contact with the CBT team.
- The contributor lifecycle page can tell you more about the process, from starting to sustaining.
- David Boswell's blog post from November 2013 details some resources relating to the contributor lifecycle
The four steps of the contributor lifecycle are:
|
1. Starting
Your project doesn't have volunteers yet and you're interested in building a community around what you're doing. 2. Learning
|
3. Scaling
You have volunteers involved in your project and you'd like to turn up the dial on participation. 4. Sustaining
You have a healthy and active community and you're interested in keeping that momentum and retaining your key contributors. |
Starting: Communication Channels
A great place to get started is to join one of these communication channels where other people involved with community building are available to help. Feel free to join one of the following and introduce yourself.
- Grow Mozilla discussions every other Thursday at 10 am pacific
- Community Building mailing list
- #cbt IRC channel
- Community Building Meetups
Learning: Examples and guides for successful community builidng
Finding a pathway to increase volunteer contribution can sometimes be the most difficult step. We want to make the contribution lifecycle easy to understand using best practices for pathway finding.
- Margaret Leibovic explains the five steps her team utilized to onboard volunteers
- Just say yes to contributors is a special on Air Mozilla about contributor onboarding
- SUMO has an amazing contributor process that is worth considering when building processes!
- Nukeador's blog posts on organizing a Mozilla community
- A site search of "community building" or "I am a Mozillian" on Planet Mozilla can also provide important community links
Learning: Workshops
We have created some workshops that will help you walk through the process of designing your project for participation. These are available in a variety of formats to fit with your needs—you can interact with this through a series of short videos or you can set up an exercise for your whole team to work through this content together.
Scaling: Dashboards
Getting visibility into the growth and health of our communities is vital to bringing more volunteers into Mozilla and to have all contributors working to support Mozilla's goals. We are building dashboards to give us this insight.
Frequently Asked Questions
We've compiled a list of some common questions about getting started with community building that may address some of the questions you have.
- How will volunteers reduce my workload instead of add to it?
- What skills do volunteers have?
- How can I rely on volunteers to do things I need to get done?
- How does adding volunteers compare with adding employees, interns, or contractors?
- How long will volunteers stay involved?
- Does my team need a full time community builder? If not, would it be useful to have someone spend part of their time on community building?
- Are there ways for me to learn more about volunteer management and community building?
- Can you define some of the crazy language you use? Can I define it, too?
Other resources
Here are a list of links to other useful resources.
- Contributions Madlibs template (hit Remix to make your own)
- Videos created by community builders for community builders
- Articles and books recommended by community builders
- Mozilla offers a free subscription to Safari Books to contributors Safari Books is a digital library that includes books on a wide rage of technical and professional development needs, video content, short form content and evolving manuscripts. If you want to gain access to this service, please follow the steps on this page.
Working Groups
Pathways
Description: This group is focused on contribution pathways for functional and regional areas as a way to identify, qualify and onboard new volunteers.
Main Page: http://wiki.mozilla.org/Contribute/Pathways
Meetings and how to join: https://wiki.mozilla.org/Pathways/meetings
Meeting times and dates: | Pathways meets every other Thursday at 19:00 UTC
Discussion Forum: Discussions are held on Discourse #pathwaysworkinggroup or on the CBT email listserv.
Leadership: Co-leads of the Pathways Working Group are Larissa Shapiro and Rubén Martín
Systems and Data
Description: This group is focused on systems and data that are needed to handle the volume of potential volunteers and to provide visibility into the operations of contribution pathways.
Main Page: http://wiki.mozilla.org/Contribute/Systems
Discussion Forum: Coming soon
Meetings: Systems meets on Fridays at 20:00 UTC
I want to join this meeting!
Education and Culture
Description: This group is focused on capturing and spreading information about how volunteering works and how all Mozillians can acquire new skills to have a deeper impact on the project.
Main Page: http://wiki.mozilla.org/Contribute/Culture
Meetings:
- Every other Friday at 17:00 UTC / 9:00 PT
- Vidyo room CBT Culture (direct room link to come)
- Meeting calendar: ics | html
Discussion Forum:
- cbt-education@lists.mozilla.org
- subscription page (subscribe via email)
- google groups page
- archives
- newsgroup
Recognition
Description: This group is focused on how to recognize volunteers for their contributions in order to deepen and extend relationships.
Main Page: http://wiki.mozilla.org/Contribute/Recognition
Meetings: Tuesdays at 16:00 UTC
Discussion Forum: Coming soon
Research
Description: This group is currently researching the following central questions:
- How are people (new volunteers) finding us?
- New volunteers' motivations: What do new volunteers believe their involvement with Mozilla might include?
- Staff expectations: What do staff members believe their roles are in contributor interactions?
Main Page: https://openbadges.etherpad.mozilla.org/get-involved-process
Blog Posts:
Filter: [research] -- please add this to the subject line of any emails about this working group that you send to the community building list to help people filter discussions.
Research doesn't have a regularly scheduled meeting, but feel free to reach out on the list if you want to be involved.
Discussion Forum: Coming soon
Events
Description: This group is focused at collecting best practices for how to run effective events that help connect people to Mozilla contribution opportunities.
Main Page: http://wiki.mozilla.org/Contribute/Events
Meetings: Coming soon
Discussion Forum: Coming soon