Reps/SOPs/Mentoring/Orientation

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Orientation Period

Bug Status : ASSIGNED
Bug Whiteboard : Orientation period or Pending Signature

If the applicant is approved to become a Mozilla Rep, his/her mentor should help him/her to get started. This period is called the orientation period (also known as the "hand-holding" period) where the mentor makes sure the new Mozilla Rep completes the following activities:

Tasks for the new Rep (mentee)

• creates a user profile on the ReMo wiki and on the Mozilla Reps website.
• signs up to the ReMo mailing list
• signs and returns the Mozilla Reps Agreement (or the version for minors if the applicant is under 18 and over 14)
• is briefed on the ReMo tools
• is briefed on all the SOPs
• signs up to mozillians.org, the Mozilla community directory
  • Adds him/herself to the "mozilla reps" group at https://mozillians.org/en-US/group/471-mozilla-reps
• asks all the questions they may have

Tasks for the Mentor

• Invite the new Rep in our Portal
  • Go to invite page
  • Enter her bugzilla email and press invite.
  • Notify for this via email :) They should file their profiles!
• Add new Rep's bugzilla account to mozilla-reps group
  • To do this, go to Bugzilla > Administration (up right) > Users (on left) > Search by bugzilla mail
  • Click on the email resulted > Check the mozilla-reps group
  • Save Changes > Done!
• If the new Rep has not yet been vouched for at the mozillians.org community directory, open the mentee's profile and approve it
• If the new Rep uses Twitter, suggest him/her to follow the following accounts
  • @mozillareps at https://twitter.com/mozillareps
  • @firefox
  • @wquiviger, @ppapadeas, @majken, @brianking, and many others (feel free to extend this list)
• If the new Rep uses Facebook, recommend him/her to join the Remo group
  • Group name Mozilla Reps (ReMo) at https://www.facebook.com/groups/mozilla.reps/
  • New Rep applies for membership and Group Admins (Remo Mentors) automatically receive an email with a link to approve the applicant

Warm-up activities and Probation Period

Reps are accepted into the program based on their skills and for some on their previous involvement in other volunteer programs(non-mozilla activity) and the orientation period should not last more than a couple of weeks although each Mozilla Rep is strongly advised to regularly liaise with their mentors.

The mentor should get his/her Rep involved in some simple but mandatory "warm-up" activities to help them get their footing in the program. These activities can involve:

• organizing or attending an event
• host an informal Mozilla meetup (eg. MozCoffee!)
• giving a talk about Mozilla at a local school or university
• joining open Mozilla calls (eg. Community Marketing Call, WebMaker's call, Mozilla All-Hands etc..)
• joining regional meetings on IRC (eg. ReMo regional meeting, ReMo webdev office hours etc...)

If a rep's first 3 monthly reports do not say anything, his/her mentor should contact the rep and decide with the rep if it is better for him/her to leave the program for the time being.

Ultimately, the goal of mentors is to provide as many opportunities/guidance as possible for a Rep to reach his/her full potential.