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ReMo/SOPs

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A central aim of ReMo is to make it easier for Mozillians to represent Mozilla, but also in a more structured and consistent way, that way the broader community can benefit from their efforts even more.

The following is a list of SOPs that will be very useful to all Mozilla Reps. Find your role, what you want to do and go!

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What is an SOP?
A SOP (Standard Operating Procedure) is a written document or instruction detailing all steps and activities of a process or procedure. (see more about SOPs)


You are a:

Rep

...a Mozilla Rep spreading Mozilla love around the world!

Mentor

...a Mozilla Reps Mentor helping other Reps and streamlining procedures!

Admin

...a Mozilla Reps Admin running the infrastructure of the program.

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Newbie!

Interested in becoming a Mozilla Rep? Apply today by following three easy steps!

Reps

Reports

Reporting back on a regular basis is a crucial part of your role as a Mozilla Rep. This involves documenting and sharing all your activities so that your mentor can see your progress and support you where needed, but also so that the broader community can have full visibility on all the amazing work that you are doing. This includes events you are organizing or participating in, the more that the experience is shared with others, the better. As a Mozilla Rep, it's really important for you to report about the events you're involved in by blogging, taking photos of their events and reporting back to your mentor and fellow Mozilla Reps.

More info about reporting

Vouching for a ReMo Applicant

Mozilla Reps are strongly encouraged to identify and help onboard new Mozilla Reps. If you have identified a Mozillian who you feel has the qualities to become a Mozilla Reps and that Mozillian applies to the program, make sure that applicant references your name in the application form.

More info about vouching



Events

Attending an event

Representing Mozilla at an event requires a bit of preparation, here's a quick checklist as you prepare to attend an event.

More info about attending an event

Organizing your own event

Hosting a Mozilla event is a lot of fun but involves a little bit of preparation of course. Here's some standard procedures that can help make your event a success.

More info about hosting an event

Setting up a booth

If you're planning on holding a Mozilla booth at a conference or a tradeshow, here's a practical checklist you'll find useful to make sure you've got a nice and fun booth that can attract lots of people :)

More info about running a Mozilla booth

Group Travel

For some events, you might want to work directly with Mozilla's travel agency to book flights for participants, especially when travel distances are long.

More info on group travel

Event Types

MozCoffee

Small and regular event, that gathers local Mozillians and Mozilla enthusiasts, to update them on recent Mozilla news.

More info about Mozilla Coffees

Project Specific Hackathon

Day long (or more) focused event on a specific project of Mozilla (or the Open Web).

More info about hackathons

Mozilla Tour

A tour to promote Mozilla within a region that involves traveling around to different cities and hosting events in a short period of time

More info about Mozilla Tours

Community Meetup

Community wide events (1-3 days) bringing together contributors for goal setting and project hacking

More info about community meetups

InterCommunity Meetup

Large scale, multiple communities, multiple days event bringing together contributors from nearby countries/regions

More info about inter-community meetups

[SPECIAL] Developer Engagement Events

There are some events that Mozilla's Developer Engagement Team would like to sponsor Reps to attend. For these events, Reps will be contacted by the events coordinator of the Developer Engagement team and coordinate directly with her. These events DO NOT need budget approval from the Mozilla Reps Council.

More info about Developer Engagement Events

Tools

Requesting budget

If you're planning to organize an event or would like to request sponsorship to attend an event, here's the standard user flow. You'll need to fill out a special budget form.

Requesting swag

Swag is central to promoting Mozilla and raising brand awareness. It also makes people happy, especially funky original swag. As a Mozilla Rep, you can request swag from a specific stock reserved for the Mozilla Rep program using a special swag form. Please read the step by step guide to ordering swag.

Creating your Mozilla Rep Profile

Each Mozilla Rep is required to create his/her user profile. This user profile not only help others know who you are and how to contact you, but it also lets you document all your activities and areas of expertise as a Mozilla Reps, for anyone to see.

More info about Rep profiles

Adding your blog to Mozilla Reps Planet

Mozilla Reps Planet is the central aggregation of all Mozilla Reps Blogs.

More info on how to add yourself about Mozilla Reps Planet

Leaving ReMo

As for any activity, sometimes you feel like it's time to move on to new challenges. If you decide that it's time for you to leave ReMo, make sure to follow standard procedures for a smooth departure from the program and make it easier for you to return if ever you decide to become active again as a Mozilla Rep.

More info about leaving ReMo


Communication

Speaking to the Press

If you like working with journalists and others in the field of communications, you're ready to spread Mozilla's message, and you want to become involved with Mozilla's Public Relations efforts, sign up to become a Mozilla Communications Rep!

Learn more about Communications Reps and sign up here

Social Media

Learn how to handle Social Media and use them to Mozilla's advantage.

Producing/Customizing swag

Learn guidelines for how to produce your own swag.

Mailing List Policy

There are various communication channels for Reps to use to ask for help, share information, and more.

Learn what these channels are and the rules of engagement for each.


Mentors

Mentoring New Reps

The Mozilla Reps program involves learning about tools at your disposal that will make it easier for you to request budgets and swag for your events, to find templates for presentations, flyers to print etc... It also involves becoming familiar with SOPs (Standard Operating Procedures) to ensure consistency and ease. When a Mozilla Rep first joins the program, a mentor helps him/her get started and get familiar with these various tools and SOPs. The mentor is also available for any type of guidance or support along the way. Mozilla Reps are strongly encouraged to liaise regularly with their mentor, just to keep them up to date with their activities but also to stay up to date with latest Mozilla Rep news.

More info about mentoring.



Managing Swag Requests

Council member and mentors (who have been granted access) can handle Swag requests.

More info about swag requests.

Managing Budget Requests

Council members and mentors (who have been granted access) can handle Budget requests.

More info about budgets

Admins

Chairing an IRC meeting

Learn how to chair a Regional Meeting.

Editing the ReMo Landing Page

If you have editing rights for the ReMo landing page, find out how you can make your edits.

Requesting hosting and domain name for a community website

Community portals are the best way to give your community more visibility and inspire people to get involved in the Mozilla project. If you are thinking of setting up a website for your local community, here are standard procedures to follow to get your website up and running in no time.

More info about hosting a community website

Of course, no one is forced to follow these SOPs, but they're there for whoever wants to use them and naturally, Mozilla Reps are strongly encouraged to read through them.

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Work in progress!
The ReMo SOPs are a work in progress. This list is definitely NOT exhaustive and will continuously grow. If you want to edit, update or add an SOP, feel free to do so!