The Army of Awesome is an effort to reach out to Firefox users on social media networks and direct them to the right places within our support platform. We are doing that with the help of the community, ideally hundreds or thousands of people will join this effort with a portion of that continuing on SUMO.

Signpost messages

Looking for ideas about what to say? Check out our signposts page.

Join the discussion

Get updates about the Army of Awesome program and discuss ideas for improving it

• Mailing list
• @MozAwesome on Twitter
• #AoA on IRC

Support resources

When the signpost messages don't answer the issue you're helping with, it's good to have some go-to resources in your toolkit for helping out users. Here's a helpful list to get started:

• Frequently encountered issues (MozillaZine)
• All Firefox issues (MozillaZine)
• Firefox Support
• All signpost messages

Website

Roadmap tracks our planned enhancements and new features to the Army of Awesome landing page.

QA test plan includes all of our test cases.