Data/WorkingGroups/CrashReporting/Status2021

Crash Reporting Status 2021

Every month, the coordinator will send out an email asking for status updates from teams/projects working on crash reporting things. The prompts:

• What's your team/project?
• What did you accomplish? (Descriptions, bug numbers, etc)
• What are you working on now or think you'll have done this month? (Descriptions, bug numbers, etc)
• What do you need help with?
• What are you concerned about?
• What else do you think is helpful for everyone to know?

Keep in mind this is a public list, so if you're working on confidential/NDA/security-sensitive things, this status update isn't the place for that.

Updates will get compiled into a newsletter and sent to lists.

Crash Reporting Headlines (April 7th, 2021)

Quick summary

• Started Crash Reporting Working Group
  • We started a Crash Reporting Working Group to coordinate crash reporting, ingestion, and analysis work. If you're interested in participating or lurking, we've got a mailing list (crash-reporting-wg) and a Matrix channel (#crashreporting)
  • Socorro: Ended collection of Email address data.
    • Firefox 89+ no longer sends Email address data in crash reports.
    • Email data is dropped at collection for all crash reports.
  • Socorro: Ended collection of Fennec crash reports.
  • Tecken: We need help testing new symbolication API microservice.

Details

Completed

• Crash Stats: Improved preview in Slack/Matrix for crash report view urls and signature report view urls.
  • If there's more I can do with this to make these url previews more helpful in conversations, let me know.
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1688203
• Socorro: End collection of Email data in crash reports.
  • I changed the collector to delete Email data for all incoming crash reports. I fixed the Firefox main and content crash reporter client code. I still have some changes to make in the webapp, but I'm waiting until May 2021 to do that.
  • Many thanks to Emily, Nneka, Gabriele, Mike, and Chris for their help with this!
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1688883
• Socorro: End collection of crash reports for Fennec
  • When working on ending collection of Email data, it came up that we don't need Fennec crash reports anymore. Thus Socorro now rejects all incoming crash reports for Fennec.
  • Many thanks to Emily, Stefan, Vesta, and Agi!
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1699239
• Crash Stats: Fixed the webapp to automatically update the PCI device db once a week.
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1166058
• Crash stats: Redid "Raw data and minidumps" tab in crash report view.
  • The Crash Stats ui is confusing and clunky and I've been trying to fix bits of it over time. In this pass, I improved the tab that holds links to raw and processed crash data, minidumps, and the output of minidump-stackwalk. It should be clearer now as to what's protected data and what isn't. The links are at the top of the tab where they're easier to access. The minidump-stackwalk output is much easier to manipulate and use.
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1696910
• Tecken: New symbolication API microservices
  • The symbolication API that Tecken has is hard to improve and there are a bunch of things we want to do with it. Because of that, I embarked on splitting it out into a separate microservice and rewriting it from the ground up using the Symbolic library. That's taken a while for a variety of reasons, but we've now got a working symbolication API in our staging environment that I think is usable.
  • API url: https://symbolication.stage.mozaws.net/symbolicate/v5
  • I need to write docs for it, but it uses the same payload as the existing symbolication API as documented here: https://tecken.readthedocs.io/en/latest/symbolication.html#symbolication-symbolicate-v5
  • If you do any symbolication work, I'd love to know how it works for you and whether you encounter any issues.
  • https://bugzilla.mozilla.org/show_bug.cgi?id=1636210

In progress

• Crash reporter client: integrating Windows Error Reporting into Firefox
• Tecken: Finishing up the new symbolication API microservice: https://bugzilla.mozilla.org/show_bug.cgi?id=1636210
• Socorro: Better signature generation for Java crash reports: https://bugzilla.mozilla.org/show_bug.cgi?id=1541120