Innovation/Projects/Mission-Driven Mozillians Strategy

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What is the Mission-Driven Mozillians strategy program?

This program, driven by the Community Development Team (part of the Open Innovation Team), aims at catalyzing a Mozilla-wide decision and strategy for where and how we invest in our Mission-Driven Mozillians communities.

Mission-Driven Mozillians are a persona of contributors who:

  • Regularly contribute to a number of activities in support of Mozilla’s mission
  • Are highly invested in Mozilla as an organization and a mission
  • Contribute in multiple areas (either sequentially or simultaneously)
  • (Usually) do not contribute code to Mozilla’s products and technologies
  • (Usually) have multiple social connections to other contributors

While there are Mission Driven Mozillians in every area of the project, the major areas of activity for this persona are: evangelizing, teaching, advocating, localizing, documenting, community building and doing testing.

If you are interested in getting updates about this project, please subscribe to the mission-mozillians tag on discourse.

Goal

The goal of this project is two fold:

  • To produce a proposal about the impact of Mission-Driven Mozillians communities and get alignment with Mozilla Leadership on Mozilla's investment and direction in this audience.
  • To produce a strategy and roadmap for implementing structures and processes to optimize the health and impact of Mission-Driven Mozillians communities.

This proposal is different to anything we have done in the past, we want to make a decision that will be incorporated in Mozilla’s 2018 strategy and that is a shared approach across the whole organization.

Background

This project is based on the Open Innovation strategy research project, and informed by the D&I community research, as well as additional interviews & research with key staff members and volunteers.

Additional background

This project was formerly known as "Non-coding Enthusiast communities and contributors".

Who’s Involved

The project is being driven by - Lucy Harris & Ruben Martin (with support from George Roter)

The decision-maker is - George Roter

Agreement is to be sought from - Katharina Borchert, Patrick Finch, Chris Beard, Mitchell Baker and the Reps Module Owner

Input & Consultation- Reps Council + Peers , Reps Community Managers, SUMO Community Managers + key volunteers, L10N Community Managers + key volunteers, Haiyya, D&I Staff, Mozilla Foundation Staff.

Approach

The approach is to generate two documents

  1. A proposal that clearly outlines the impact of Mission-Driven Mozillians communities and proposes an a cohesive approach to investment to Mozilla Leadership
  2. A strategy and roadmap for implementing structures and processes to optimize the health and impact of Mission-Driven Mozillians communities.

The proposal is generated by the input group and shared with decision makers for feedback.

The strategy is generated through a series of discussions with members of Mozilla communities.

Both proposal & strategy will be based around the following 10 topic areas:

  • Regional/local/geographic identities: Approach, formation, visibility
  • Diversity and Inclusion: How do we ensure D&I across everything we do?
  • Metrics: How do we measure activity across all areas?
  • Accountability: What are the expectations around accountability in different volunteer and staff roles?
  • Volunteer Leadership: How do we approach leadership roles & structures?
  • Resource Distribution: How do we make access to resources (funding, swag, training) fair and transparent?
  • Recognition: What’s our strategy for recognizing and motivating contributors?
  • Systems - tools & Comms: What’s the strategy around the tools that enable contributions? How do we communicate with volunteers?
  • Contribution Journey: How do we welcome people to the Mozilla community? how do we surface, present and decide on opportunities to contribute?
  • Staff Support: What’s our strategy around community-facing staff and workflows?

Timeline

  • Q3, 2017 - Work with input group to create initial proposal
  • Q4, 2017 - Leadership input to proposal & framing for initial implementation conversations (topic 1: volunteer leadership)
  • Q1, 2018 - Additional implementation conversations, roadmap generation and early infrastructure and framework creation.

Stay Connected

If you are interested in getting updates about this project, please subscribe to the mission-mozillians tag on discourse.

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