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BMO/UserGuide

901 bytes added, 02:38, 28 July 2020
Needinfo Flag: update documentation
== Needinfo Flag ==
''It's good and you should use it.''
If you have a question In some bug tracking systems, to request information from someone about a bug, and you'd like the bug is usually assigned to direct that question to a specific the personasked. In Bugzilla, you can do that easily with the we use ''needinfo flag'' flags.
The person you need info from will get bugmail with (look up the X-Bugzilla-header) in the header''needinfo'' flag can be set at or after a bug's creation. This may get When a ''needinfo'' flag is set, the person's attention faster than adding asked receives an email directing them to visit the CC list of a bug, logging in if necessary, and answer the question.
To create a ''needinfo'', you can specify the bug's assignee (if any,) the bug's triage owner (if one is defined,) the bug's reporter, or another user. Ask the question in a comment and set the ''needinfo'' flag before you save the bug.  Common uses of ''needinfo'' include: * Asking a bug reporter for more information so that a bug can be triaged* Asking a subject matter expert for direction or clarification  Please respond to ''needinfo'' requests quickly to keep others from being blocked.  To clear a needinfo, go to the bug's page, respond to the question and save your comment. By default the ''clear this needinfo request'' checkbox is ticked.  If you need to route the request to another person, leave the ''clear this needinfo request'' checkbox ticked, and set a new ''needinfo'' for the person to which you want to send the question to, then save the bug. You can see the ''needinfo '' flags you have requested of others and the ones requested of you in [https://bugzilla.mozilla.org/page.cgi?id=mydashboard.html My Dashboard].
= Other Ways to use BMO and its Data =

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