canmove, Confirmed users
2,199
edits
| m (nit) | m (→Diagnosis:  more tiny change) | ||
| Line 8: | Line 8: | ||
| = Diagnosis = | = Diagnosis = | ||
| == Diagnosis Introduction == | == Diagnosis Introduction == | ||
| * Do just one or two steps at a time, then evaluate before doing more steps. Then you know which item(s) had an impact, to tell support or in case you have trouble in the future. | * '''Do just one or two steps at a time, then evaluate before doing more steps. Then you know which item(s) had an impact, to tell support or in case you have trouble in the future, plus you might only need to do very few steps.''' | ||
| * Steps are <u>temporary</u> *tests*, not a request for you to forever disable a feature. Disabling antivirus software for example need not be permanent. | |||
| * '''Do not delete files'''. Instead, rename or move files because we may need "bad files" later for developers to examine. | * '''Do not delete files'''. Instead, rename or move files because we may need "bad files" later for developers to examine. | ||
| * Collect information as you go through the steps, to later describe your problem: | * Collect information as you go through the steps, to later describe your problem: | ||