Changes

Screencasts can be thought of as animated screenshots. A good screencast can serve as the unique user experience that bridges a well written how-to article together with interactive live support. With a set of Not everyone is comfortable reading written instructions containing complicated computer and software terms; with screencasts, users can instead choose to watch a user not only will read the accompanying article that might solve the issue they are having, but also he or she will see video demonstrating exactly how to perform the fix to solve the problem. Without being able  Since we are unable to provide live support to every single end-Firefox user (we have north of 200 250 million users of them these days!), screencasts are is a leveraged , community-powered solution that come pretty close to live supportwhile still allowing it to scale to meet the demands of our growing user base.