Bugzilla Talk:Personas: Difference between revisions

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mkanat:''I think occasional bug reporters are actually quite important. They're an extremely common user.''
mkanat:''I think occasional bug reporters are actually quite important. They're an extremely common user.''


In an open source project, perhaps. But they use a relatively small part of the interface, and can have templates customised particularly for them. See the [http://bugs.kde.org/|KDE Bugzilla], for example - they have an almost separate [http://bugs.kde.org/wizard.cgi|bug filing wizard] for this sort of user, and keep the rest of Bugzilla optimised for others.
In an open source project, perhaps. But they use a relatively small part of the interface, and can have templates customised particularly for them. See the [http://bugs.kde.org/ KDE Bugzilla], for example - they have an almost separate [http://bugs.kde.org/wizard.cgi bug filing wizard] for this sort of user, and keep the rest of Bugzilla optimised for others.
 
mkanat: ''Also, managers are *not* usually computer-literate.''
 
You think I should make Peter less computer-literate?
 
foolswisdom: Did you actually read the persona? It's an "IT Support" persona - the person who installs and maintains Bugzilla, not the person who answers questions on the phone from users of the software. The personas do include "Daily Tasks", which is a list of activities.
 
[[User:Gerv|Gerv]] 08:49, 14 July 2006 (PDT)
Account confirmers, Anti-spam team, Confirmed users, Bureaucrats and Sysops emeriti
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