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Mobile Support Project Page: Difference between revisions
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→Provide Regular Reports
| Line 347: | Line 347: | ||
** Urgent items need to be brought to light quickly | ** Urgent items need to be brought to light quickly | ||
*List of issues/bugs and numbers (some sense) | *List of issues/bugs and numbers (some sense) | ||
** Gather data from input.mozilla.com | ** Gather data from input.mozilla.com and android market | ||
** Gather info from tag usage (if possible) | ** Gather info from tag usage (if possible) | ||
** What are the solutions being proposed | ** What are the solutions being proposed | ||
*Data from forums and input | *Data from forums and input and market | ||
*Search terms | *Search terms | ||
*Article visits | *Article visits | ||
*Overall traffic | *Overall traffic | ||
*Top dissatisfiers from android market 1-star reviews | |||
==Report Effectiveness of Mobile Support Offerings to SUMO== | ==Report Effectiveness of Mobile Support Offerings to SUMO== | ||
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*New questions asked | *New questions asked | ||
*Most viewed articles versus most asked questions | *Most viewed articles versus most asked questions | ||
=Out of Scope= | =Out of Scope= | ||