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Thunderbird/Support/GetSatisfaction/BoilerPlate: Difference between revisions
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Thunderbird/Support/GetSatisfaction/BoilerPlate (view source)
Revision as of 22:08, 22 February 2012
, 22 February 2012→Inbox or email disappeared
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3. <a href="http://support.mozillamessaging.com/en-US/kb/inbox-or-other-folder-full?s=compact+folder&as=s#w_compact-one-or-more-folders">compact</a> and re-index (right click <b>Properties and then Repair Folder</b>) the inbox and any other folders that have disappeared. | 3. <a href="http://support.mozillamessaging.com/en-US/kb/inbox-or-other-folder-full?s=compact+folder&as=s#w_compact-one-or-more-folders">compact</a> and re-index (right click <b>Properties and then Repair Folder</b>) the inbox and any other folders that have disappeared. | ||
4. * | 4. *Briefly* try turning off anti-virus and your firewall (<a>href="http://thunderbirdtweaks.blogspot.com/2011/07/anti-virusfirewall-programs.html">why? because anti-virus and firewalls can block Thunderbird and email especially after an upgrade</a>) and see if your email comes back. If it doesn configure your anti-virus and firewall not to block Thunderbird. | ||
5. If the above doesn't work, copy and paste the output of <b>Help | Troubleshooting Information </b> into a new reply on this thread | 5. If the above doesn't work, copy and paste the output of <b>Help | Troubleshooting Information </b> into a new reply on this thread | ||