Retention: Difference between revisions

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'''Some challenges we face'''
'''Some challenges we face'''
What's a browser?
What's a browser?
  *What makes a browser different from another?
*What makes a browser different from another?
  *Isn't "the Internet" the blue e icon on my desktop?
*Isn't "the Internet" the blue e icon on my desktop?


What's Firefox?
What's Firefox?
  *Why should I use Firefox?
*Why should I use Firefox?
  *What makes a browser different from another?
*What makes a browser different from another?


Where's Firefox?
Where's Firefox?
  *What's that icon on my desktop?
*What's that icon on my desktop?
  *Where do I click to get Firefox back?
*Where do I click to get Firefox back?
  *Why didn't Firefox start when I clicked a link from my email?  
*Why didn't Firefox start when I clicked a link from my email?  




After a [http://jtbatson.blogspot.com/2007/06/overcoming-muscle-memoryhow-do-we.html public brainstorm], Mike Beltzner and JT Batson developed Firefox's 12 point retention plan. See our draft presentation here (note things have changed). To get involved, or to give feedback, please contact jt at mozilla dot com.
After a [http://jtbatson.blogspot.com/2007/06/overcoming-muscle-memoryhow-do-we.html public brainstorm], Mike Beltzner and JT Batson developed Firefox's 12 point retention plan. [http://wiki.mozilla.org/images/9/9c/Retention_Plan_for_web.pdf See the .pdf of our draft presentation] (note things have changed). To get involved, or to give feedback, please contact jt at mozilla dot com.




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