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Firefox 95 SUMO Sprint

What is SUMO Sprint?

SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out this page to learn more about it.

What's new in Firefox 95

Firefox Desktop

Description KB link Status
Move PiP toggle button https://support.mozilla.org/en-US/kb/about-picture-picture-firefox Updated
Users don't get interrupted when closing https://support.mozilla.org/en-US/kb/how-configure-close-tab-warnings-firefox Updated
Update shortcut to quit session https://support.mozilla.org/en-US/kb/tab-preferences-and-settings Updated
Download Firefox from Microsoft Store https://support.mozilla.org/en-US/kb/download-firefox-windows-microsoft-store New article
Microsoft Store presence https://support.mozilla.org/en-US/kb/windows-10-warns-me-use-microsoft-verified-app Updated
Content process limit setting is removed https://support.mozilla.org/en-US/kb/performance-settings Updated

Firefox for Android

Description KB link Status
What's new on Firefox for Android 95 https://support.mozilla.org/en-US/kb/whats-new-firefox-android updated
Pocket is now on by default in Canada https://support.mozilla.org/en-US/kb/view-pocket-articles-recommended-firefox-android-home updated

Firefox for iOS

Description KB link Status
What's new in Firefox for iOS 40 https://support.mozilla.org/en-US/kb/whats-new-firefox-ios-version-40 New article
Customize Firefox for iOS homepage https://support.mozilla.org/en-US/kb/choose-your-opening-screen-firefox-ios New article
Pocket is now on by default in Canada https://support.mozilla.org/en-US/kb/view-articles-recommended-pocket-firefox-ios New article

Firefox Focus

Description KB link Status
What's new for Focus for Android https://support.mozilla.org/en-US/kb/whats-new-firefox-focus-android Updated
What's new for Focus for iOS https://support.mozilla.org/en-US/kb/whats-new-focus-ios-40 New article
Studies toggle https://support.mozilla.org/en-US/kb/studies-focus-ios New article

Find out more

Dot releases

  • [12/14] Firefox for iOS 40.1 to fix the crashing issue: mzl.la/3GGUXgE
  • [12/16] Firefox Desktop 95.0.1., ESR 91.4.1., and Firefox for Android and Focus/Klar 95.2.0. to fix the certificate issues with Microsoft web sites.
  • [12/19] Firefox Desktop 95.0.2 to fix a hardware/compiler bug for users with C/E/Z-Series "Bobcat" CPUs running on Windows 7, 8, and 8.1. (release notes: https://www.mozilla.org/en-US/firefox/95.0.2/releasenotes/)

Heads up

  • We're currently tracking issue related to streaming services like Netflix, etc. (Bug 1743954).
    • In the meantime, the recommendation solution is to manually update WideVine plugin to 4.10.2391.0. (reference: https://mzl.la/3IAHsAY)
    • If you're in Conversocial, please tag similar report with "bug 1743954" tag
  • Firefox for iOS v40 incident. How to handle in Conversocial:
    • Tag the conversation with "iOS40 Issue"
    • Use a common response/clipboard called "Firefox for iOS - v40 issue"
    • Don't close the thread, but rather use the Reply button
    • Move the conversation to the 'Mozilla - Escalate" queue, so we can follow up later
  • Problem with "Accept cookies" pop up in Firefox Focus. How to handle it in Conversocial:
    • Tag the conversation with "Focus-6046" tag
    • Reply with a clipboard called "Firefox Focus - Issue 6046"
    • Don't close the thread, but rather use the Reply button
    • Move the conversation to the 'Mozilla - Escalate" queue, so we can follow up later
  • [Issue with Microsoft sites]
    • For Social Support and Forum contributors, please tag the conversations with "Bug1745600" for incident tracking purposes. Thank you!

Potential issues

How to get involved in the sprint?

Join us in our community portal event and contribute by:

  • Answer forum questions
  • Respond to actionable tweets

Answer forum questions

Many people visit our forum to ask questions about Firefox. You can contribute by answering their questions directly on the forum, or using the SUMO Live Helper addon created by SUMO contributors.

Respond to actionable tweets

You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out this article or take this short course to know more about how you can help people on Twitter. We strongly recommend existing community members to use Conversocial to reply to tweets from the official support account, @FirefoxSupport.

How can I get more help?

You can join our Matrix channel to ask questions/join community discussion.