Support/Twitter Stars

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Our community is what makes us great, that's our motto. And some things would simply be impossible without our awesome community contributors. This page is dedicated to the great people who reach out to you and everybody you know on Twitter and Co. If you want to thank them for their help, add their handle (^xy) after your tweet.

^TM/Tobbi: Tobias Markus is a Mozilla Support and QA volunteer. He started doing Mozilla LiveChat support approx. 1 and a half years ago. He became more and more involved, started with QA and soon lead the Mozilla UK community site together with TMZ and Leo McArdle. Tobias is native German speaker and can thus also answer German support tweets.

^RM/Ricmacas Ricardo Maçãs is a Mozilla Support volunteer. He started doing Mozilla Livechat in July 2008. He is a native portuguese speaker and can read several other languages, so he helps when there are no international helpers. He also likes new projects and new ideas, and gets very excited about them!

^TF/Tanner: Tanner F. has been doing support for almost 2 years. He is a forum moderator, and room monitor. He tries to help with QA, but doesn't have enough time during the week to help enough.

^CS/Collin1000: Collin is a LiveChat Room Monitor, and he has been doing Mozilla LiveChat support since December 2007. Collin has worked previously with Twitter and Firefox Support, creating live chat bots and other useful tools to monitor Twitter for help. He is, in a sense, totally in love with Firefox and Twitter, which makes him perfect for helping people on Twitter. Collin enjoys making sure everyone is having fun with their browser and makes the most out of Firefox.

^TE/TMZ: Tom Ellins is a Mozilla Support (room monitor, forum moderator, KB approver) and Web QA volunteer. He has been involved with Mozilla for well over a year and leads the Mozilla UK community with Tobbi

^AT/Topal: Kadir Topal is the German support and localization lead. He has volunteered in the Mozilla community for 7 years before he started as the support community manager at Mozilla in Februrary this year. He is coordinating the experiment.

^MJB/Moses: Moses J Bermea is a Mozilla and SUMO Volunteer (Room monitor, Working on to beocme a Forum Moderator and is currently a Contributor in the Forums and Twitter) He is known as MJB on LiveChat, IRC, etc. and Moses in the forums. He as been doing LiveChat going on 2 years and forum support for 1 year. He has been doing Twitter support since June 14, 2010.