Support/Weekly Meetings/Agenda2017-11-22

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at:
17:00 UTC
http://www.thetimezoneconverter.com/?t=17:00&tz=UTC&
Quick reference timezone conversions:
9:00 PDT
12:00 EDT
18:00 CET
21:30 IST

Call Details:

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #


Participate in the video:


Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo

Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

-----------------------------------------------------------------------------------------------------------------------------

Participants (add your name and profile):

  • vesper
  • Roland
  • madalina
  • j605


  • ======== AGENDA ========


ACTION ITEMS FROM LAST WEEK



Roundtable items



===== UPDATES AND ANNOUNCEMENTS =====

=== COMMUNITY ===

Cool News Of The Week (tm):

The # of questions in the Support Forums is stabilizing... and Firefox Quantum has received a lot of rave reviews - thank you all! Berlin meeting about leadership/coordination/communities - more details coming your way real soon - thanks to Seburo & Underpass for representing SUMO!

  • expect a blog post, a discourse thread, some private messages, a contributor forum redirect-post, and... a lot of thinking and conceptualizing before Austin!

Roland - Answering Support Questions Elective in Austin (aka How to make friends and support.mozilla.org): Google Doc or wiki page coming - four corners, reply 20 unanswered-after-48-hours sumo forum desktop questions
PLATFORM UPDATE:


Contributor(s) of the week:

Since we are still in post-release hotness, every single one of you helping out with this mega-release in one way or another :-) Special mentions? List them below:


Knowledge Base / L10n

  • Over 580 revisions in the last 7 days - thanks to everyone involved!
  • Temporary issue with the product/version selector in the KB - thanks for noticing & escalating, Alice & Tonnes
  • Version 58 articles slowly in the works - don't expect a heap of updates, since we just got over a huge update ;-)
  • Pontoon for Knowledge Base articles? Who knows... no spoilers (but it would take quite a while, so no celebrations yet)


Support Forum:

Rachel's off until Monday (when we meet in Berlin), so don't panic :-) Thanks! Some of the top issues seen across user posts:

  • How do I disable the "Recently Bookmarked" section in the bookmarks menu in Firefox 57?
  • How do I change back to the old interface? new UI is slow and hangs
  • The last update, 57.0, broke my browser, it is now impossible to use for more than 10 seconds without it not responding.
  • I want to go back to V.56. How can I do that?
  • Allow me to move the toolbars in Quantum
  • How can I restore my old home screen in Quantum? I miss my speed dial.


Social support:



Jokes, etc.



HELP NEEDED!



=== PRODUCT UPDATES ===



===== DECISIONS AND ACTION ITEMS =====



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