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Get Satisfaction Detailed Report

(see stats graphic section)

  1. sadness = 392/570 = 69% (1 weeks ago:65%)
  2. Top 5 active (getactive.rb)
  3. contributors - 141 matt_678579 of Australia (v);  ; 14 davro (v) ; 5 elcameleon1 of France (v); 17 Wayne Mery of USA (v);15 rsx11m of USA (v); 147 chris ramsden aka xenos (v); 10 abrath66 of usa(v); 6 ssitter (v); 15 rtanglao (gethappykludged.rb)
  4. new contributors: none - always looking for new contributors, questions or problems? email roland AT OR #gsfn nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
  5. new / closed topics Monday-Sunday: Mon 82/6, Tue 72/8, Wed 93/7, Thu 70/11, Fri 59/6, Sat 40/4, Sun 21/6 (getNumCreatedNumResolved.rb)

20% projects

  1. Got UX, visualization or web-dev skills? Coding help wanted: i) visualize and store support data gathered from a JSON data store ii)prototype a super friendly new support topic wizard iii) real time HTML/JQUERY/JSON driven support dashboard email roland AT
  2. mongoSlurpGS.rb: ruby code to store Get Satisfaction Thunderbird Support Data in mongodb. Got mongodb or data visualization skills? want to help? email roland AT

GS Stats Graphic

18-24April2011-Community stats for Mozilla Messaging.png