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Get Satisfaction Detailed Report

(see stats graphic section)

  1. sadness = 274/403 = 68% (1 week ago:69%)
  2. Top 5 active (getactive.rb)
  3. contributors - 66 matt_678579 of Australia (v);  ; 11 davro (v) ; 10 elcameleon1 of France (v); 22 Wayne Mery of USA (v);10 rsx11m of USA (v); 111 chris ramsden aka xenos (v); 4 rtanglao (gethappykludged.rb)
  4. new contributors: none - always looking for new contributors, questions or problems? email roland AT OR #gsfn nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
  5. new / closed topics Monday-Sunday: Mon 67/8, Tue 53/7, Wed 47/9, Thu 35/5, Fri 56/12, Sat 33/1, Sun 33/4 (getNumCreatedNumResolved.rb)

20% projects

  1. Got UX, visualization or web-dev skills? Coding help wanted: i) visualize and store support data gathered from a JSON data store ii)prototype a super friendly new support topic wizard iii) real time HTML/JQUERY/JSON driven support dashboard email roland AT
  2. mongoSlurpGS.rb: ruby code to store Get Satisfaction Thunderbird Support Data in mongodb. Got mongodb or data visualization skills? want to help? email roland AT

GS Stats Graphic

25April-1May2011-Community stats for Mozilla Messaging.png