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Get Satisfaction Detailed Report

(see stats graphic section)

  1. sadness = 389/553 = 70% (1 week ago:74%)
  2. Top 5 active (getactive-m.rb)
  3. contributors (v=volunteer contributor, thanks to all our volunteers!) - 153,sfhowes (v);115,chrisramsden (v);69,christ1 (v);64,elcameleon1 (v);61,wayne_mery (v);36,stan_647060 (v);31,anje_yelf (v);21,matt_678579 (v);15,oeekker (v);11,ssitter (v);11,bernd_s (v);


  1. new contributors: none this week! always looking for new contributors, questions or problems? email rtanglao AT OR #gsfn nick:rolandtanglao - in particular looking for moderators & champions who can look at others' replies and close topics & "support metadata fixers" who can fix tags and titles to make them accurate and searchable
  2. new / closed topics Monday-Sunday: Mon 91/6, Tue 146/12, Wed 111/7, Thu 129/18, Fri 90/13, Sat 69/9, Sun 89/14 (getNumCreatedNumResolved-m.rb)

20% projects

  1. Got UX, visualization or web-dev skills? Coding help wanted: i) visualize and store support data gathered from a JSON data store ii)prototype a super friendly new support topic wizard iii) real time HTML/JQUERY/JSON driven support dashboard (also documented on the GS Dashboard Feature Page) email rtanglao AT
  2. mongoUpdateSlurpGS.rb: ruby code to store Get Satisfaction Thunderbird support data retrieved via the Get Satisfaction APIin mongodb & generate metrics and reports. Got mongodb or data visualization skills? want to help? email rtanglao AT

GS Stats Graphic