Thunderbird/Support/WouldBeNiceReports

Support Reports and Metrics that would be nice to gather

can use Roland's mongodb "cache" of Get Satisfaction data to gather this

(in no order)

1. most mentioned add-ons day/month/quarter/year
2. number of volunteer Contributors per day/month/quarter/year
3. replies from known volunteer Contributors per day/month/quarter/year
4. of questions asked per day/month/quarter/year
5. of questions answered per day/month/quarter/year
6. of mentions of email providers like gmail, yahoo per hour/day/month/quarter year
7. of mentions of ISPs like verizon, century tel, etc per hour/day/month/quarter year
8. of mentions of anti-virus like mcafee, norton per hour/day/month/quarter year
9. most mentioned n-grams (two, three and four word n-grams) per hour/day/month/quarter/year
10. sentiment analysis
    1. number of happy versus sad responses day/month/quarter/year
    2. number of happy versus sad questions day/month/quarter/year
    3. amount of Get Satisfaction "praise" day/month/quarter/year
    4. analyze the text for negative and positive and graph day/month/quarter/year