Websites/Mozilla.org/Archive/User Flow/Bring On A New Contributor
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3) Reps look through Contributor Interest based on area of interest and physical location.
5) Rep can either forward the info to another Rep for help, or ask the user for more information in a clarifying question.
6) A Representative is given the user's contact info for follow-up.
7) Rep invites user into Mozilla. User accepts and creates account.