Platform/Projects/BuddyUp: Difference between revisions

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* [https://trello.com/b/GhThgP6h/buddy-up-schedule-phase-1 Trello: Buddy Up Schedule Phase 1]  
* [https://trello.com/b/GhThgP6h/buddy-up-schedule-phase-1 Trello: Buddy Up Schedule Phase 1]  
* [https://docs.google.com/a/mozilla.com/spreadsheets/d/1r-H1704KdRvBEFWC7HYj2tiwzeAnGcu3SuLARTZyuY0/edit?usp=sharing Prioritized Blockers List]
* [https://docs.google.com/a/mozilla.com/spreadsheets/d/1r-H1704KdRvBEFWC7HYj2tiwzeAnGcu3SuLARTZyuY0/edit?usp=sharing Prioritized Blockers List]
* [http://mzl.la/1vs8Glx Blocker list (bugzilla query)]
* [http://mzl.la/1vs8Glx Open Blocker list (bugzilla query)]
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=FIXED%20whiteboard%3Ablocker%20product%3Asupport.mozilla.org Closed blockers]
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=product%3Asupport.mozilla.org%20creation_ts%3E1d Bugs filed in the last day]
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=product%3Asupport.mozilla.org%20creation_ts%3E1d Bugs filed in the last day]
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Revision as of 16:20, 25 February 2015

BuddyUp Icon


Project Overview & Objectives

It’s a single support entry point for users and it integrates support offered on hardware, software or service issues. We aim to create and scale a community of helpers by starting with Mozilla paid staff, Mozilla and partner's community of helpers, carriers paid support staff, or any FxOS user who might be interested to offer help. We envision partnerships with carriers that will enable them to lower their cost of support by providing credits & incentives to users who help other users. This will also allow us to create a large-scale peer-to-peer service that builds on Mozilla's community-driven support model

Project Information & Documentation

Project Project Name: BuddyUp
Release Date Phase 1 Feb, 2015, Phase 2 (on hold)
IRC channel #buddyup
Email
Team Members BuddyUp Team Members
Project docs
Bugzilla: Bug 1087281 - [meta] BuddyUp
QA: QA Etherpad notes
Marketplace: Buddyup App on Marketplace
Product: User Stories User Stories: Phase 1 & 2
Roadmap/backlog
Standups BuddyUp Standups
UX Wireframe
Content BuddyUp Content Audit
V3 Ideation Notes

Reference docs, links etc..

Firefox Accounts

Miscellanous

Phase 2

BuddyUp/Phase2 Phase 2 technical design