Thunderbird/StatusMeetings/2009-10-20

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Thunderbird Meeting Details :

• Tuesday, October 20th, 16:30 UTC (9:30am Pacific, 12:30pm Eastern)
• How to dial-in

Agenda

• Who's taking minutes? --> dmose
• Minute taking Schedule. Talk to davida for schedule changes/additions.

Action Items

Open

• Planning for a dry-run security firedrill build
  • Split the TODOs into two sections to so that we now have a short list of things that we really need to decide on.
  • Sent emails asking questions.
  • Will discuss remaining with Thunderbird drivers this week (probably via email).

Thunderbird 3

• Now in String freeze
• Schedule:
  • Creation of comm-1.9.1 branch: 2009-10-22
  • Code Freeze for RC1: 2009-10-30 23:59 PST
  • L10n deadline: 2009-11-02 23:59 PST
  • RC1 builds start on: 2009-11-03
  • Subsequent RCs as necessary.

• Blockers
  • blocking-thunderbird3+: 43 (-13)
  • TB 3 Needs: 1 (-1)
• Proposed Blocking
  • Proposed Blockers (all): 10 (0)

• Fixed RC1
  • TB 3.0rc1 - blocking: 97 (+15)

• Please set bugs to assigned status (as well as owner to you) if you want to do them.
• If you have other bugs assigned to you that you don't want to do, please reassign or discuss with drivers.
• If you see what look like theme/css issues, especially on Windows, please file a bug, with a screenshot, and the version of Windows you're running. Tag it with a "polish" keyword, and nominate it for blocking-tb3?.

Support

1. Top 5 GS Thunderbird 2 Support Topics (code in progress: http://gist.github.com/190923 ) basically the same as last week with the exception of the AVG anti-virus false positive
   1. Cannot send email
   2. Cannot receive email
   3. Trend Micro Anti-virus (probably) false positive for thunderbird 2.0.0.23 (thanks to Carsten Book aka Tomcat of MoCo for contacting anti-virus folks so quickly )
   4. address book (how to use, how to export contacts)
   5. email lost (fixed by compacting folders and deleting .msf)
2. Thunderbird 3 Beta Top Support Issues (not many reported, starting to monitor to see what we can improve for post 3.0)
   1. ui change complaints (how to use gloda, gloda complaints)
   2. Reply All being default
   3. HTML 5 requests e.g. Video tag has no controller
3. SUMO for MoMo tracker ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=520628, verified polls worked for customer satisfaction, Roland going to delete test content with gozer's help and put in JenZed's Gloda user article as our first article, see if we can get tiki community to do pro-bono barebones MoMo SUMO theme
4. Campus Reps students Thunderbird support - will ask for support help in Campus Reps Thunderbird Network
5. Key Support stats from the following graphic:
   1. approximately 13 / day (94/7)
   2. total new topics:110 total replies: 74 (Ruby Code)
      1. date:20091013 #new support topics:14 resolved: 10
      2. date:20091014 #new support topics:17 resolved: 5
      3. date:20091015 #new support topics:15 resolved: 15
      4. date:20091016 #new support topics:11 resolved: 20
      5. date:20091017 #new support topics:5 resolved: 2
      6. date:20091018 #new support topics:2 resolved: 0
      7. date:20091019 #new support topics:11 resolved: 7
   3. #replies from non MoMo folks:2 from Joshua Cranmer of MoCo (thanks!) 9 from Andrea (thanks!) 4 from Thomas (thanks!) MoMo folks: 77 from Roland, 5 from Mark Banner (thanks!), Bienvenu 11 (thanks!), 1 from Andrew Sutherland (thanks)(
   4. happiness metric: API doesn't have happiness emotitags, asked GS staff about that, code in progress: http://gist.github.com/190094, manual happiness metric = 84 - 7 = 7 (13 last week), 27 Hendrix messages (generally Hendrix messages are unhappy but this week we had 1 happy message) - will write myself a ticket to track down Hendrix for Thunderbird 3 and get rid of it as much as possible

Roundtable

Status Updates

sgautherie

• Fixed (or in-progress) MailNews Core bugs:
  • bug 459693 Eliminate nsFileSpec and nsIFileSpec (references) from MailNews