Thunderbird/Support/Initial SuMoMo content: Difference between revisions

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*search working
*search working


== Meta Content  ==
== How to Write articles and Meta Content  ==
For now please refer to:
[[Thunderbird/Support/InitialHowToWriteKBArticles]]
as well as the style guides below.


Thunderbird / MoMo versions of Firefox style guides: (won't be able to get to this before Christmas methinks but can schedule for new year, in the meantime, refer initial contributers to the Firefox versions)  
Thunderbird / MoMo versions of Firefox style guides: (won't be able to get to this before Christmas methinks but can schedule for new year, in the meantime, refer initial contributers to the Firefox versions)  
Line 37: Line 40:
| P1  
| P1  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">Completed</font> - on [https://stage.support.mozillamessaging.com/en-US/kb/Message+Tabs?bl=n SuMoMo staging]
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530115 How to use Message Archiving - 530115]  
| [https://stage.support.mozillamessaging.com/en-US/kb/Archived+messages?bl=n  Message Archiving]  
| P1  
| P1  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">Completed</font> - on
[https://stage.support.mozillamessaging.com/en-US/kb/Archived+messages?bl=n SuMoMo staging]
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530116 Thunderbird 3 for Windows 7 Users - 530116]  
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530116 Thunderbird 3 for Windows 7 Users - 530116]  
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| P1  
| P1  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">Draft completed by TMZ (requires editing and approval)</font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530122 Setting up Thunderbird 3 - 530122 ]  
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530122 Setting up Thunderbird 3 - 530122 ]  
| P1  
| P1  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">split into 3 by Jen Zed - 1 of 3 done, New in 3.0, left to do: sending and receiving mail,new accounts</font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530123 Keyboard Shortcuts - 530123 ]  
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530123 Keyboard Shortcuts - 530123 ]  
| P1  
| P1  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">Completed, draft on SuMoMo by Jen Zed]</font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530127 How to create a Signature File - 530127 ]  
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530127 How to create a Signature File - 530127 ]  
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| P2  
| P2  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">draft in progress by Jen Zed</font> <br>
|-
|-
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530133 Moving from Thunderbird 2 to 3 - 530133 ]  
| [https://bugzilla.mozilla.org/show_bug.cgi?id=530133 Moving from Thunderbird 2 to 3 - 530133 ]  
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| P2  
| P2  
| <br>  
| <br>  
| <font color="green"></font> <br>
| <font color="green">draft in progress by Jen Zed</font> <br>
|}
|}
=== Lower Priority ===
not in any order of priority
* [https://bugzilla.mozilla.org/show_bug.cgi?id=531917 Thunderbird Junk for users - 531917]
* [https://bugzilla.mozilla.org/show_bug.cgi?id=537818 How to create a newsgroup account - 537818]
* [https://bugzilla.mozilla.org/show_bug.cgi?id=537824 Protecting Stored Passwords using a Master Password - 537824]


== Lightning related content  ==
== Lightning related content  ==

Latest revision as of 06:27, 12 January 2010

Draft-template-image.png THIS PAGE IS A WORKING DRAFT Pencil-emoji U270F-gray.png
The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly.
If you have any questions or ideas, please add them as a new topic on the discussion page.

Pre-requisites

  • theming
  • search working

How to Write articles and Meta Content

For now please refer to: Thunderbird/Support/InitialHowToWriteKBArticles as well as the style guides below.

Thunderbird / MoMo versions of Firefox style guides: (won't be able to get to this before Christmas methinks but can schedule for new year, in the meantime, refer initial contributers to the Firefox versions)

Thunderbird 3 related content

Link to articles after completed in the status column Bug for adding SuMoMo product and component for KB articles: https://bugzilla.mozilla.org/show_bug.cgi?id=530137

article priority start/end date status
How to use Global Search P1
Completed - on SuMoMo staging
How to use Tabs in Thunderbird 3 - 530113 P1
Completed - on SuMoMo staging
Message Archiving P1
Completed - on

SuMoMo staging

Thunderbird 3 for Windows 7 Users - 530116 P1

Thunderbird 3 for Users - 530118 P1
Draft completed by TMZ (requires editing and approval)
Setting up Thunderbird 3 - 530122 P1
split into 3 by Jen Zed - 1 of 3 done, New in 3.0, left to do: sending and receiving mail,new accounts
Keyboard Shortcuts - 530123 P1
Completed, draft on SuMoMo by Jen Zed]
How to create a Signature File - 530127 P2
Completed - on SuMoMo Stage
ISPDB for Users - 530131 P2
draft in progress by Jen Zed
Moving from Thunderbird 2 to 3 - 530133 P2

What is the Migration Assistant - 530135 P2
draft in progress by Jen Zed

Lower Priority

not in any order of priority

Lightning related content

see Calendar:Documentation

Frequently asked support questions related content

FAQ page and have answers to the following support questions (link to GS answers)

  • Cannot send email
  • AT&T Yahoo
  • Window Live Mail / Hotmail
  • what to do when email lost (compact folders)
  • Compacting Folders
  • Deleting index files .msf
  • Backing up data
  • periodic maintenance
  • How to use Get Satisfaction to get support
  • How to help support others using Get Satisfaction
  • setting default to html email
  • setting default to plain text
  • how to temporarily change the default for composition form using the Shift key
  • importing Outlook email and contacts into Windows 7 i.e starting from scratch
  • importing Outlook email and contacts into Vista
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