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Thunderbird/Support/GetSatisfaction/ExampleSupportTopic: Difference between revisions
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# Mail Protocol: your protocol e.g. IMAP | # Mail Protocol: your protocol e.g. IMAP | ||
# Mail Server Settings: e.g.INCOMING: server name:pop.gmail.com, port: 995, username:you@gmail.com, Use Secure Connection: SSL, Leave messages on Server:checked OUTGOING: Server Name: smtp.gmail.com Port:587, Username:you@gmail.com, Secure Connection: TLS (if available) | # Mail Server Settings: e.g.INCOMING: server name:pop.gmail.com, port: 995, username:you@gmail.com, Use Secure Connection: SSL, Leave messages on Server:checked OUTGOING: Server Name: smtp.gmail.com Port:587, Username:you@gmail.com, Secure Connection: TLS (if available) | ||
# | # Internet Service Provider: e.g. Comcast (often ISPs will block email from other Mail Providers unless correctly configured e.g. Comcast could block Yahoo Mail on port 25 and require you to use another port e.g. 587) | ||
# Add-ons/Extensions: your extensions e.g. Mail Tweak extension nothing else | # Add-ons/Extensions: your extensions e.g. Mail Tweak extension nothing else | ||
# Antivirus and Firewall software: e.g. McAfee 4.9, Kaspersky 3.5, Avast 4.8 | # Antivirus and Firewall software: e.g. McAfee 4.9, Kaspersky 3.5, Avast 4.8 | ||