Firefox/Input

Summary

Mozilla has a dearth of actionable feedback being submitted from our two major browser products, Firefox and Mobile Firefox. We use Hendrix (i.e. feedback.mozilla.org) to ask the user for their quick comments/rants and the “Report a Broken Website” mechanism to submit issues with websites they browse to with Firefox. Both tools are not very discoverable, have their own separate databases and have not been well-maintained. So, the purpose of Input is to provide better actionable feedback through the use of positive/negative categories from our Beta Program users. The end goal of this project will be to garner better constructive feedback from our users and demographic information before we release major version of our browsers.

Team

• PM: aakashd
• Dev (Web Piece): fwenzel, davedash
• Dev (Client Piece): jono
• QA: stephend, krupa
• Metrics: agarcia, mkurze

Contact us on IRC via #input on irc.mozilla.org

Roadmap

Ideas

Ideas from UX Review with Chris Howse
Inspiration to derive possible ideas from

Planned Releases

• 1.8
• 2.0

Information

General

• Needs identified per group for user feedback
• Past Releases

Technical

• Data Flow Chart
• HowTo on setting up Input
• How the sites processing works
• Firefox Input's code is located on fwenzel's reporter repository on Github.

Metrics Requests

Information forthcoming