Revision as of 09:18, 15 May 2014

Goal

Increase participation and collaboration by enabling direct, private communication among MDN users.

See SUMO's private messaging feature for an example of how this functionality might be implemented.

I want to send a message to another user who has given permission to receive messages.
I want other MDN users to be able to send me messages without exposing my email address on the Web.
I want to control whether other users can send me messages.
I want to control how I am notified about messages I receive.
I want to report and block a sender.
I want to reply to messages.
I want to archive, retrieve, and delete messages.
I want to send a review request to people who have expressed willingness to review articles about the topic my article is about.
I want to be able to report users who message me inappropriately.
I want to be able to send a message to all users working in the same topic.
I want to be able to send a message to all topic/l10n drivers for a given topic/locale.
I want to be able to send a message to all MDN admins.

I want to send messages to all members of my topic or locale "team".
I want to send messages to all other l10n/topic drivers.
I want members of my team to be able to message one another (or all members) easily, to encourage my team to work together.
I want to receive automatic summary messages about the l10n/topic I drive. (Digest messages containing new edits, list of pages in error, …). That way I'm notified about problems, I don't need to perform dozens of click to discover them.

I want to receive reports of abusive messaging behavior by users.
I want to appropriately handle reports about abusive messaging behavior by users. (Need to create a policy on how abuse will be handled. E.g., banning for obvious spam; otherwise, 3 strikes and you're out.)
I want to view messages that have been reported as abusive, so that I can take appropriate action on the sender.
I want to view messages sent to all topic members/l10n members/topic drivers/l10n drivers: we act as default l10n/topic drivers.
(Maybe) I want to view any message as needed to maintain site performance and integrity (i.e., investigate suspicious activity).

On-site notification of new messages
On-site reading of messages
On-site replying to and deletion of messages.
Support for "email gateway", where messages can be read and replied to using standard emails (like a mailing list).

@@ Line 26: / Line 26: @@
 * I want to send messages to all other l10n/topic drivers.
 * I want members of my team to be able to message one another (or all members) easily, to encourage my team to work together.
+* I want to receive automatic summary messages about the l10n/topic I drive. (Digest messages containing new edits, list of pages in error, …). That way I'm notified about problems, I don't need to perform dozens of click to discover them.
 ==MDN Admin==