Platform/Projects/BuddyUp: Difference between revisions

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[[File:Icon BuddyUp@2.25.png|framed|BuddyUp Icon]]
[[File:Icon BuddyUp@2.25.png|framed|BuddyUp Icon]]


=== Executive Summary as of November 26 2015===


==Project Overview & Objectives==
♦♦♦ '''BuddyUp will ship as a part of Firefox OS 2.5'''
<br>♦♦♦ '''The app is localized and can be downloaded from the market place'''<br>
♦♦♦ '''Further development is on hold until we learn more about the future of Firefox OS'''<br>
♦♦♦ '''The rest of this page is obsolete at this point'''


It’s a single support entry point for users and it integrates support offered on hardware, software or service issues. We aim to create and scale a community of helpers by starting with Mozilla paid staff, Mozilla and partners community of helpers, carriers paid support staff, any
== Important Meetings/Discussions Last Week ==


FxOS user who might be interested to offer help.
* Last week's team meeting was a readiness check of project milestone of General Availability (GA) status.  Engineer perform a full end to end BuddyUp on device demo and recording.
We envision partnerships with carriers that will enable them to lower their cost of support by providing credits & incentives to users who help other users. This will also allow us to create a large-scale peer-to-peer service that builds on Mozilla's community-driven support model
* BuddyUp is currently waiting for Privileged app GO/NO GO review on April 8th. If Marketplace review is a GO, BuddyUp will be available shortly on Firefox Marketplace.
* Sprint 2015.5 started on Tuesday: https://sumo-ernest.herokuapp.com/project/buddyup/bu-2015-5
* Daily standups with devs at 4pm CET
* Daily triage with QA and Hermina 4.15pm CET


===Project Overview & Objectives===


==Project Information & Documentation==
It’s a single support entry point for users and it integrates support offered on hardware, software or service issues. We aim to create and scale a community of helpers by starting with Mozilla paid staff, Mozilla and partner's community of helpers, carriers paid support staff, or any FxOS user who might be interested to offer help. We envision partnerships with carriers that will enable them to lower their cost of support by providing credits & incentives to users who help other users. This will also allow us to create a large-scale peer-to-peer service that builds on Mozilla's community-driven support model
 
===Project Information & Documentation===
{| class="wikitable"
{| class="wikitable"
|-
|-
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|-
|-
| Project docs||   
| Project docs||   
*[https://drive.google.com/drive/u/1/#folders/0B3KJ86TiJg6JM3d6cmV0RTlxdU0 BuddyUp v4 Presentation (PDF)]
*[https://drive.google.com/a/mozilla.com/file/d/0B3KJ86TiJg6JUjdENy16VkRiQ28/view?usp=sharing BuddyUp v4 Presentation (PDF)]
*[http://goo.gl/u18bRv BuddyUp Project communications doc]
*[http://goo.gl/u18bRv BuddyUp Project communications doc]
*[http://goo.gl/WLwam3 BuddyUp Project Meeting Notes]
*[http://goo.gl/WLwam3 BuddyUp Project Meeting Notes]
|-
|-
| Bugzilla ||[https://bugzilla.mozilla.org/show_bug.cgi?id=1087281 Bug 1087281 - [meta<nowiki>]</nowiki> BuddyUp]
| Bugzilla: ||[https://bugzilla.mozilla.org/show_bug.cgi?id=1087281 Bug 1087281 - [meta<nowiki>]</nowiki> BuddyUp]
|-
| QA: ||
[https://etherpad.mozilla.org/QA-BuddyUp-WW QA Etherpad notes and team areas<br />
 
'''QA Assigned App Areas:'''
* Karthikeyan Palaniswamy: Profile
** karthikeyansgexecutives@gmail.com
* Christos Bacharakis.com - Helpee
** cmpahar@gmail.com
* Alfredos (fredy) Damkalis - Helper
** fredy@fredy.gr
|-
| Marketplace: ||
* [https://marketplace.firefox.com/developers/app/buddyup/edit Buddyup App on Marketplace]
* [https://docs.google.com/a/mozilla.com/document/d/1wftAEbknMWAVLGvDS5OnbneM-XSPAVpWDOFkLT7bSDY/edit BuddyUp Description on Marketplace]
|-
|-
| Product: User Stories || [http://goo.gl/R9mjDh User Stories: Phase 1 & 2]
| Product: User Stories || [http://goo.gl/R9mjDh User Stories: Phase 1 & 2]
|-
|-
| Roadmap/backlog ||
| Roadmap/backlog ||
* [https://trello.com/b/GhThgP6h/buddy-up-schedule-phase-1 Trello: Buddy Up Schedule Phase 1]  
* [https://trello.com/b/GhThgP6h/buddy-up-schedule-phase-1 Trello: Buddy Up Schedule Phase 1]
* [https://docs.google.com/a/mozilla.com/spreadsheets/d/1r-H1704KdRvBEFWC7HYj2tiwzeAnGcu3SuLARTZyuY0/edit?usp=sharing Prioritized Blockers List]
 
* [http://mzl.la/1vs8Glx Blocker list (bugzilla query)]
* [https://bugzilla.mozilla.org/buglist.cgi?short_desc=user%20story&query_format=advanced&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&short_desc_type=allwordssubstr&component=BuddyUp&product=support.mozilla.org&list_id=12223263 All open BuddyUp user stories]
* [https://bugzilla.mozilla.org/buglist.cgi?f1=short_desc&o1=notsubstring&o2=notsubstring&query_format=advanced&f2=short_desc&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&v1=user%20story&component=BuddyUp&v2=meta&product=support.mozilla.org&list_id=12223262 All open BuddyUp bugs that are not user stories or meta bugs]
* [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&component=BuddyUp&product=support.mozilla.org&list_id=12210587 All open BuddyUp bugs, user stories and meta bugs]
 
* [https://docs.google.com/a/mozilla.com/spreadsheets/d/1r-H1704KdRvBEFWC7HYj2tiwzeAnGcu3SuLARTZyuY0/edit?usp=sharing Prioritized backlog]
 
* [https://bugzilla.mozilla.org/buglist.cgi?quicksearch=product%3Asupport.mozilla.org%20creation_ts%3E7d Bugs filed in the last 7 day]
|-
|-
| Standups|| [http://standups.herokuapp.com/project/buddyup BuddyUp Standups]
| Standups|| [http://standups.herokuapp.com/project/buddyup BuddyUp Standups]
|-
|-
| UX Wireframe ||  
| UX Wireframe ||  
*[https://mozilla.app.box.com/s/iuv22j4jo3iwrkgr3srt Buddy Up v2.1 Dec 17, 2015]
*[https://mozilla.app.box.com/s/iuv22j4jo3iwrkgr3srt Buddy Up v2.4 Feb 26, 2015]
*[https://mozilla.app.box.com/s/9j28ythavmo1ps0atbm6d1mfq290vd8o Buddy Up - Sign Up/In Jan 26, 2015]
*[https://mozilla.app.box.com/s/9j28ythavmo1ps0atbm6d1mfq290vd8o Buddy Up - Sign Up/In Feb 25, 2015]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=1123767 Visual Design: BuddyUp Specs Feb 13, 2015]
*[https://bugzilla.mozilla.org/show_bug.cgi?id=1123767 Attachment on Bug: Latest BuddyUp Visual Specs v1.5 Mar 15, 2015]
*[https://app.box.com/files/0/f/2808837077/1/f_24899802511 BuddyUp App Icon: Jan 15, 2015]
*[https://app.box.com/files/0/f/2808837077/1/f_24899802511 BuddyUp App Icon: Jan 15, 2015]
** [https://bugzilla.mozilla.org/show_bug.cgi?id=1123749 App Icon Source files on Bugzilla]
** [https://bugzilla.mozilla.org/show_bug.cgi?id=1123749 App Icon Source files on Bugzilla]
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* [http://goo.gl/2UdtgB V3 Rethinking Support meeting notes]
* [http://goo.gl/2UdtgB V3 Rethinking Support meeting notes]
*[http://goo.gl/TrKGop V3 Rethinking Support Presentation Pitch]
*[http://goo.gl/TrKGop V3 Rethinking Support Presentation Pitch]
|}
{| class="wikitable"
|-
! BuddyUp work week Feb 23- 27, 2015!! Stats
|-
|[http://goo.gl/UgNGw1 BuddyUp Meeting week Agenda]|| ||
|-
| User Stories Remaining to implement|| Zero||
|-
| [http://mzl.la/1vs8Glx Open Blocker list as of Feb 27 (includes UI bugs)]|| 49 ||
|-
| [http://goo.gl/jcq5P6 Open UI Blocker list as of Feb 27]|| 15 ||
|-
| [http://mzl.la/1DW1pvM Blockers Closed During Work Week]|| 16 ||
|-
| Remaining development points as of Feb 27:  || LOE:  ||
|-
| '''Deliverable Completed for the week'''
* BuddyUp marketplace Readiness
* QA and Triage of Blockers bug
* Continued IxD/VisD revision and refinement
* Content revision and refinement
* Executive update and Next steps
|}
|}


Reference docs, links etc..
Reference docs, links etc..
* [[Platform/Projects/BuddyUp/BuddyUp_on_your_phone|Instructions to load BuddyUp app onto your phone]]
* [[Platform/Projects/BuddyUp/BuddyUp_on_your_phone|Instructions to load BuddyUp app onto your phone]]
* [[Platform/Projects/BuddyUp/Push_to_Marketplace|Instructions to push a new version of the app to the Marketplace]]


Firefox Accounts
Firefox Accounts

Latest revision as of 15:50, 26 November 2015

BuddyUp Icon

Executive Summary as of November 26 2015

♦♦♦ BuddyUp will ship as a part of Firefox OS 2.5
♦♦♦ The app is localized and can be downloaded from the market place
♦♦♦ Further development is on hold until we learn more about the future of Firefox OS
♦♦♦ The rest of this page is obsolete at this point

Important Meetings/Discussions Last Week

  • Last week's team meeting was a readiness check of project milestone of General Availability (GA) status. Engineer perform a full end to end BuddyUp on device demo and recording.
  • BuddyUp is currently waiting for Privileged app GO/NO GO review on April 8th. If Marketplace review is a GO, BuddyUp will be available shortly on Firefox Marketplace.
  • Sprint 2015.5 started on Tuesday: https://sumo-ernest.herokuapp.com/project/buddyup/bu-2015-5
  • Daily standups with devs at 4pm CET
  • Daily triage with QA and Hermina 4.15pm CET

Project Overview & Objectives

It’s a single support entry point for users and it integrates support offered on hardware, software or service issues. We aim to create and scale a community of helpers by starting with Mozilla paid staff, Mozilla and partner's community of helpers, carriers paid support staff, or any FxOS user who might be interested to offer help. We envision partnerships with carriers that will enable them to lower their cost of support by providing credits & incentives to users who help other users. This will also allow us to create a large-scale peer-to-peer service that builds on Mozilla's community-driven support model

Project Information & Documentation

Project Project Name: BuddyUp
Release Date Phase 1 Feb, 2015, Phase 2 (on hold)
IRC channel #buddyup
Email
Team Members BuddyUp Team Members
Project docs
Bugzilla: Bug 1087281 - [meta] BuddyUp
QA:

[https://etherpad.mozilla.org/QA-BuddyUp-WW QA Etherpad notes and team areas

QA Assigned App Areas:

  • Karthikeyan Palaniswamy: Profile
    • karthikeyansgexecutives@gmail.com
  • Christos Bacharakis.com - Helpee
    • cmpahar@gmail.com
  • Alfredos (fredy) Damkalis - Helper
    • fredy@fredy.gr
Marketplace:
Product: User Stories User Stories: Phase 1 & 2
Roadmap/backlog
Standups BuddyUp Standups
UX Wireframe
Content BuddyUp Content Audit
V3 Ideation Notes
BuddyUp work week Feb 23- 27, 2015 Stats
BuddyUp Meeting week Agenda
User Stories Remaining to implement Zero
Open Blocker list as of Feb 27 (includes UI bugs) 49
Open UI Blocker list as of Feb 27 15
Blockers Closed During Work Week 16
Remaining development points as of Feb 27: LOE:
Deliverable Completed for the week
  • BuddyUp marketplace Readiness
  • QA and Triage of Blockers bug
  • Continued IxD/VisD revision and refinement
  • Content revision and refinement
  • Executive update and Next steps

Reference docs, links etc..

Firefox Accounts

Miscellanous

Phase 2

BuddyUp/Phase2 Phase 2 technical design

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