Platform/Projects/BuddyUp: Difference between revisions
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Revision as of 11:29, 26 February 2015
Project Overview & Objectives
It’s a single support entry point for users and it integrates support offered on hardware, software or service issues. We aim to create and scale a community of helpers by starting with Mozilla paid staff, Mozilla and partner's community of helpers, carriers paid support staff, or any FxOS user who might be interested to offer help. We envision partnerships with carriers that will enable them to lower their cost of support by providing credits & incentives to users who help other users. This will also allow us to create a large-scale peer-to-peer service that builds on Mozilla's community-driven support model
Project Information & Documentation
Project | Project Name: BuddyUp |
Release Date | Phase 1 Feb, 2015, Phase 2 (on hold) |
IRC channel | #buddyup |
| |
Team Members | BuddyUp Team Members |
Project docs | |
Bugzilla: | Bug 1087281 - [meta] BuddyUp |
QA: | QA Etherpad notes |
Marketplace: | Buddyup App on Marketplace |
Product: User Stories | User Stories: Phase 1 & 2 |
Roadmap/backlog | |
Standups | BuddyUp Standups |
UX Wireframe | |
Content | BuddyUp Content Audit |
V3 Ideation Notes |
BuddyUp work week Feb 23- 27, 2015 | Stats | |
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Bugs filed since Mon, Feb 23 | 30 | |
[https://bugzilla.mozilla.org/buglist.cgi?quicksearch=product%3Asupport.mozilla.org%20creation_ts%3E1d Bugs filed in the last day | Example | |
Blockers Closed During Work Week | Example | |
Example | Example | Example |
Example | Example | Example |
Example | Example | Example |
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Reference docs, links etc..
- Instructions to load BuddyUp app onto your phone
- Instructions to push a new version of the app to the Marketplace
Firefox Accounts
- FxA/OS docs: https://developer.mozilla.org/en-US/docs/Firefox-Accounts-on-FirefoxOS
- FxA everywhere else: https://developer.mozilla.org/en-US/Firefox_Accounts (Note: the Firefox OS mozId API is *not* available in desktop, instead you must use the OAuth flow – and yes, this is not an ideal situation)
Miscellanous