Thunderbird/Support/InitialHowToWriteKBArticles: Difference between revisions

Revision as of 21:05, 30 November 2009

	THIS PAGE IS A WORKING DRAFT
	The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page.

This page will become obsolete as soon as the preview twice/nfs/single server/caching bug 526270 is worked around by gozer. Real fix is in tikiwiki 3 which we won't get until 2010 from SUMO

edit the article - https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users
for each image:
1. upload article image- next to ""Upload picture", click "Browse...", click "Preview"
2. move the cursor to where you want to insert the image
3. scroll down click on the image thumbnail
preview the article
save the article when complete

@@ Line 4: / Line 4: @@
 == How to edit a SuMoMo KB article ==
 # edit the article - https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users
-# upload article image(s) - next to ""Upload picture", click "Browse...", click "Preview"
+# for each image:
-# save the article (otherwise the images will randomly appear and disappear) i.e. click "Save"
+## upload article image- next to ""Upload picture", click "Browse...", click "Preview"
-# re-edit the article, i.e. https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users and then do shift reload in your browser to force the images to appear
+## move the cursor to where you want to insert the image
-# insert the image(s)
+## scroll down click on the image thumbnail
-once bug 526270 is fixed this process will be simplified (i.e. no need to save an article for images to show up) to:
+# preview the article
-# edit the article
+# save the article when complete
-# upload the image(s)
-# preview
-# insert image(s)
-# save it