Thunderbird/Support/InitialHowToWriteKBArticles: Difference between revisions
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== How to edit a SuMoMo KB article == | == How to edit a SuMoMo KB article == | ||
# Skim the Style Guide articles in "Style Guides" mentally substituting "Thunderbird for Firefox" | # Skim the Style Guide articles in "Style Guides" mentally substituting "Thunderbird for Firefox" | ||
# [[Thunderbird/Support/Initial_SuMoMo_content#Thunderbird_3_related_content|Check out the list of initial Thunderbird 3 content]] and pick an article and assign | # [[Thunderbird/Support/Initial_SuMoMo_content#Thunderbird_3_related_content|Check out the list of initial Thunderbird 3 content]] and pick an article and assign the bug for that article to yourself in Bugzilla (no worries if you don't know how to use Bugzilla, just let us know and we'll walk you through it) | ||
# edit the article - e.g. https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users just change "Thunderbird3+for+Windows7+users" to whatever your the title of your article is separated by plus signs instead of spaces | # edit the article - e.g. https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users just change "Thunderbird3+for+Windows7+users" to whatever your the title of your article is separated by plus signs instead of spaces | ||
# for each image: | # for each image: | ||
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# preview the article | # preview the article | ||
# save the article when complete | # save the article when complete | ||
# update the bug | |||
== Style Guides == | == Style Guides == | ||
Revision as of 23:37, 30 November 2009
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THIS PAGE IS A WORKING DRAFT | 
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| The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page. |
This page will become obsolete as soon as support.mozillamessaging.com aka "SuMoMo" is in production
SuMoMo is in beta
Beta means:
- Some glitches and configuration have to be fixed, please bear with us and report anything you find
- The look and feel is using the default Firefox look and feel until the SuMoMo look and feel is ready which should be soon.
- When beta is over, the urls will change as per normal web practise from stage.support.mozillamessaging.com to just support.mozillamessaging.com e.g. from https://stage.support.mozillamessaging.com/en-US/kb/ to https://support.mozillamessaging.com/en-US/kb/
How to edit a SuMoMo KB article
- Skim the Style Guide articles in "Style Guides" mentally substituting "Thunderbird for Firefox"
- Check out the list of initial Thunderbird 3 content and pick an article and assign the bug for that article to yourself in Bugzilla (no worries if you don't know how to use Bugzilla, just let us know and we'll walk you through it)
- edit the article - e.g. https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users just change "Thunderbird3+for+Windows7+users" to whatever your the title of your article is separated by plus signs instead of spaces
- for each image:
- upload article image - next to ""Upload picture", click "Browse...", click "Preview"
- move the cursor to where you want to insert the image
- scroll down click on the image thumbnail
- preview the article
- save the article when complete
- update the bug
Style Guides
- https://support.mozilla.com/en-US/kb/Approving+articles+and+edits?bl=n
- https://support.mozilla.com/en-US/kb/Creating+articles
- https://support.mozilla.com/en-US/kb/Requesting+an+article
- https://support.mozilla.com/en-US/kb/Best+Practices+for+Support+Documents
- https://support.mozilla.com/en-US/kb/Style+Guide
- https://support.mozilla.com/en-US/kb/Knowledge+Base+Policies
- https://support.mozilla.com/en-US/kb/Translating+articles