Support/Weekly Meetings/Agenda 2008-03-17: Difference between revisions
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'''Forums''' | '''Forums''' | ||
* | * Traffic a bit down from last week, but about the same as it's been for a month. | ||
** Statistics on what people are linking to in forum threads. Looking for ways to knock off some of the traffic. [http://groups.google.com/group/mozilla.support.planning/browse_frm/thread/6f2431861ee1c6e1/7d7ca8f7b8f517ba#7d7ca8f7b8f517ba] | |||
* 0.7 requirements getting feedback from contributors [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=23360&forumId=3][http://forums.mozillazine.org/viewtopic.php?t=636612] | |||
* Contributors complaining about the site being slow. ~20 seconds to load forum pages. | |||
* Noticed a couple new contributors, remains to be seen if they become regulars. | |||
'''Live Chat''' | '''Live Chat''' | ||
* Status? (contributors, traffic, software) | * Status? (contributors, traffic, software) | ||
Revision as of 16:13, 17 March 2008
Support » Weekly Meetings » 2008-03-10
Sumo
- Weekly metrics [1]
- 0.6 milestone status (in-product help) [2]
- Why is the site so slow? (cilias)
- SUMO day
- Rewarding contributors
Knowledge Base
- 22 new KB articles (1 new en article without a bug report)
- 56 modified articles
- mostly from locale leaders updating and translating content
- 22 active contributors
- Bugzilla: 6 new article requests, 5 new article bugs[3]
- AliceWyman is now an approver
- New contributor: Leonidis Jones
- Community Support was renamed to Other Firefox support: This covers two separate issues:
- Having a page called "Community Support" gives a false impression that support.mozilla.com is not a community site.
- We can use it to list other support web sites as well, such as MozillaZine, PluginDoc, etc.; and other locales which already have large communities elsewhere have a place to put links.
- Still looking for ideas for hidden tags[4].
- Start updating with Firefox 3 content soon.
Forums
- Traffic a bit down from last week, but about the same as it's been for a month.
- Statistics on what people are linking to in forum threads. Looking for ways to knock off some of the traffic. [5]
- 0.7 requirements getting feedback from contributors [6][7]
- Contributors complaining about the site being slow. ~20 seconds to load forum pages.
- Noticed a couple new contributors, remains to be seen if they become regulars.
Live Chat
- Status? (contributors, traffic, software)