Support/Weekly Meetings/Agenda 2008-03-31: Difference between revisions
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* SUMO day | * SUMO day | ||
* Weekly metrics [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en&pli=1] | * Weekly metrics [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en&pli=1] | ||
* Reasoning for move from in-product help to sumo? (cilias) | |||
'''Knowledge Base''' | '''Knowledge Base''' | ||
* | * Bugzilla: 16 article requests (2 dups, 9 firewall requests) [http://tinyurl.com/34ecff], 5 new articles [http://tinyurl.com/3683bw] | ||
* Article feedback text box is now hidden by default (Took affect Friday night?). Number of article comments has dropped considerably. Before: ~60+ comments/day. After: ~5 comments/day. | |||
** Some comments are still from people looking or help; so wording will need work. | |||
* Primary version of Firefox 3 article is up [http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3]. Thanks to David Craig (raredave). | |||
* New bug in SHOWFOR [https://bugzilla.mozilla.org/show_bug.cgi?id=425834], so please remember to preview your edits, to make sure it is working properly. | |||
'''Forums''' | '''Forums''' | ||
Revision as of 14:44, 31 March 2008
Support » Weekly Meetings » 2008-03-31
Sumo
- Performance status [1]
- SUMO day
- Weekly metrics [2]
- Reasoning for move from in-product help to sumo? (cilias)
Knowledge Base
- Article feedback text box is now hidden by default (Took affect Friday night?). Number of article comments has dropped considerably. Before: ~60+ comments/day. After: ~5 comments/day.
- Some comments are still from people looking or help; so wording will need work.
- Primary version of Firefox 3 article is up [5]. Thanks to David Craig (raredave).
- New bug in SHOWFOR [6], so please remember to preview your edits, to make sure it is working properly.
Forums
- Status?
Live Chat
- Status?