Support/Weekly Meetings/Agenda 2009-01-26

Support » Weekly Meetings » 2009-01-26

Sumo

• Recap of last (community) meeting
• Q1 2009 goals
  • Improve website performance (SUMO 0.9)
  • Clear l10n dashboard (SUMO 1.0)
  • UI/UX polish (SUMO 1.1)
  • Update Knowledge Base for Firefox 3.1
  • Optimize SUMO start page for finding solutions to problems using manual A/B tests
  • Support Firefox Day
  • Establish biweekly communication with Live Chat and Forum community members for better outreach

• Weekly metrics
• Last week's weekly support issues

Knowledge Base

Forum

Live Chat

Roundtable