Support/Article Tracking

Schedule

What we are working on

• Until 7/19 - Finalizing changes for Firefox 6
• After 7/19 - Drafting changes for Firefox 7
• Ongoing - Track changes in Firefox 8
• Ongoing - Updating old articles

Updates for Firefox 8

Firefox 8 Feature Tracking

Firefox

Currently in NIGHTLY channel
Moves to BETA week of August 16, 2011

Rank	Article or Feature	Status	Notes
	Tablet UI		Mobile Feature Page
	Confirm Add-ons on upgrade		Feature Page
	Ensure user accepts add-ons installed by third-party apps		Feature Page
	Expose add-on performance information in Firefox		Feature Page
999	[URL ARTICLE]	Needs Update	Notes

Updates for Firefox 7

Firefox 7 Feature Tracking

Firefox

Currently in AURORA channel
Moves to BETA week of August 16, 2011

Rank	Article or Feature	Status	Notes
	Session Store Enhancements		Mobile Feature Page - May not need to be documented
155	How do I install Firefox on a mobile device?	Needs Update	Mobile language choice on first run - Mobile Feature Page
	Add-on preferences UI		Feature Page - May not need to be documented
	How do I copy and paste text on mobile?	Needs Draft	Mobile Feature Page - Will probably need it's own article.
143	Getting started with Firefox for mobile	Needs Update	Needs a section about Copy & Paste - Mobile Feature Page
999	[URL ARTICLE]	Needs Update	Notes

Updates for Firefox 6

Firefox 6 Feature Tracking

Firefox

Currently in BETA channel
Moves to RELEASE week of August 16, 2011

Rank	Article or Feature	Status	Notes
022	Keyboard shortcuts	Updated	Ready for L10n?
060	How do I make Firefox remember my usernames and passwords?	Updated	Ready for L10n?
103	Menu Reference	In Progress	Scratchpad and Get More Tools menus in the Firefox button menu, Show All Bookmarks at the top in the Bookmarks menu, new Web developer menu in the Tools menu
143	Getting started with Firefox Mobile	In Progress	Update screenshot to show truncated identity menu and add bullet item for hardware menu description with screenshot of hardware menu to show options as follows:Site Options, Preferences, Add-ons, Share Page, Find in Page, More: Downloads and Save as PDF.
999	How do I manage website permissions?	In Progress	Forum thread

All Articles

Rank	Article	Status	Notes
159	Accessibility	Updated
176	Add-ons are disabled after updating Firefox	Updated	Ready for localization?
049	Back and forward or other toolbar items are missing	Updated
024	Backing up and restoring bookmarks	Needs Update	backing up to removable media, add link to the article about bookmarks, should probably direct people to use Sync.
043	Backing up your information	Needs Update	This article could be re-written and re-named. Instead of backing up your profile it should probably direct people to use Sync.
042	Basic Troubleshooting	Needs Update	Improve helpfulness
127	Blocking cookies	Updated	Ready for localization?
099	Bookmark folders	Archive?	Add to Sorting Bookmarks and then archive
167	Bookmark Tags	Needs Update	New screenshots, updates for fx4+
150	Bookmarks not saved	Needs Update	Add a warning about the browsing history when places.sqlite is deleted
090	Bookmarks Toolbar	Needs Update	Screenshots and updates for Fx4+
136	Cannot connect after upgrading Firefox	Updated
168	Cannot log in to Firefox Home App	Updated
160	Cannot log in to websites	Updated	Ready for localization?
128	Cannot uninstall an add-on	Updated
163	Cannot view full screen Flash videos	In Progress	Reset the zoom, fix other things
138	Changing fonts and colors	Archive?	This info is covered in Options Window - Content panel. Maybe add the right keywords and summary to that?
132	Changing the e-mail program used by Firefox	Needs Update	Add a troubleshooting section to change the proxy settings?
190	Choosing More Secure Passwords	Updated
008	Clear Recent History	Updated
124	Clearing Location bar history	Updated
019	Common questions after updating Firefox	In Progress	New keywords for Firefox versions / Only for Firefox 4 and above
194	Configuring McAfee Security Center	Needs Update	updates for latest version of McAfee
187	Configuring Norton 360	Needs Update	Popular software that causes problems for Fx updated recently
166	Configuring Windows Firewall	Updated
084	Cookies	Updated
173	Could not initialize the browser security component	Needs Update	section on changing permissions could be eliminated. Deleting the file would suffice
140	Creating a desktop shortcut to a web page	Needs Update	New screenshot
007	Customizing Firefox with add-ons	In Progress	Add a link to the article about malware in the troubleshooting section
098	Deleting bookmarks	Updated	Ready for localization?
025	Deleting cookies	Updated	Ready for localization?
149	Disabling third party cookies	In Progress	Fix displaying issues, add a link to DNT
100	Downloads window	Needs Update	New screenshots, menu paths
013	Enabling and disabling cookies	Updated	Ready for localization?
038	Error loading web sites	In Progress	Improve helpfulness, restructure, make the troubleshooter easier to follow
046	Exporting bookmarks to an HTML file	In Progress	New screenshots, fix menu paths
158	Exporting bookmarks to Opera	Needs Update	New screenshots, new menu paths
162	Exporting data to Internet Explorer	Needs Update	New screenshots, new menu paths
152	Exporting data to Safari	Needs Update	New screenshots, new menu paths
089	Finding your Firefox version	Updated	Ready for localization?
131	Firefox cannot connect securely because the SSL protocol is disabled	Updated
078	Firefox cannot load websites but other programs can	Needs Update	Improve helpfulness, remove fx35 specific content, cleanup
141	Firefox consumes a lot of CPU resources	Needs Update	Needs multiple updates, including the use of the Template:ReportBrokenWebsite template
023	Firefox crashes	Needs Update	Improve helpfulness, simplify , add a link about malware
097	Firefox crashes when loading certain pages	Needs Update	Cleanup, are all causes still valid?
164	Firefox crashes when trying to download a file	Updated
086	Firefox crashes when you open it	In Progress	Fx 3.0.1 section removed. Cleanup, are all causes still valid?
029	Firefox does not ask to save tabs and windows on exit	Updated	Ready for localization?
200	Firefox does not work	Updated
169	Firefox for mobile doesn't support Flash	Updated
030	Firefox hangs	Needs Update	Improve helpfulness. Can we simplify this? Make it easier to understand?
104	Firefox has just updated tab shows each time you start Firefox	Updated
185	Firefox Home does not work	Updated
083	Firefox is already running but is not responding	Updated
009	Firefox is slow	Updated
151	Firefox is stuck in Safe Mode	Needs Update	Safe mode is different in fx4+
178	Firefox keeps opening many tabs or windows	Updated
177	Firefox never finishes loading certain websites	Archive?	Should we archive this or redirect to is my problem caused by malware
147	Firefox Sync is not working	In Progress	2 main sections depending on (un-)displayed errors
054	Firefox takes a long time to start up	Updated
065	Firefox will not start	Needs Update	Improve helpfulness; Update for win7, new screenshots, remove fx3 info, add a link about malware, check if everything is still valid
134	Firewalls	Updated
130	Flash-based videos and sound do not play correctly	Updated
156	Fonts look blurry	In Progress	Add the recommended KB2545698 that has changed small fonts. Give a solution on Windows XP? / Only for Firefox 4 and above
183	Forgot my master password	Updated	Ready for localization?
092	Form autocomplete	Updated
188	Form autocomplete entries are not saved	Archive?	Very few views for this - is it still an issue? If it is, it needs to be updated
011	Getting started with Firefox	Updated
143	Getting started with Firefox Mobile	In Progress	Update screenshot to show truncated identity menu and add bullet item for hardware menu description with screenshot of hardware menu to show options as follows:Site Options, Preferences, Add-ons, Share Page, Find in Page, More: Downloads and Save as PDF.
117	High memory usage	Updated	Feature Page. If there is MDN or other documentation about this we should update this article with a link to it. Otherwise, this feature is out of scope for SUMO.
017	How do I add a device to Firefox Sync?	Needs Update	Add the Sync options (three ways) to sync a new device (see this forum thread)
195	How do I avoid crashes?	Updated
006	How do I customize the toolbars?	In Progress	Add a link to the article about malware in the troubleshooting section
196	How do I find and install Add-ons?	Updated
155	How do I install Firefox on a mobile device?	Updated	Ready for localization?
069	How do I install the Flash plugin?	Updated
112	How do I set up Firefox Sync?	Needs Update	Warn users that Sync is for private use
204	How do I stop websites from tracking me on mobile?	Ready for L10n
028	How do I stop websites from tracking me?	Ready for L10n
036	How do I sync Firefox between my desktop and mobile?	Updated
148	How do I upgrade my graphics drivers?	Updated	Ready for localization?
184	How do I use bookmarks on mobile?	Updated
020	How do I use bookmarks?	In Progress	Specify that you must be on the website if you create a bookmark and on the bookmark if you edit a bookmark, add a note to deactivate the device after syncing bookmarks
191	How do I use tabs on mobile?	Updated
170	How do I use the Awesome Screen?	Updated
193	How do I zoom in and out of a website?	Updated
142	How to clear Search bar history	Updated	Ready for localization?
010	How to clear the cache	Updated
021	How to make Firefox the default browser	Updated
002	How to set the home page	In Progress	Add a troubleshooting section
186	How to set up Firefox Home on your iPhone	Updated
053	How to sync Firefox settings between computers	Updated
189	How to use Firefox Home	Updated
201	I've lost my phone — how do I deactivate Sync?	Updated
146	Images or animations do not show	Archive?	Do people really have this issue? If so, this needs multiple updates and to be simplified
080	Importing bookmarks and other data from other browsers	Updated
107	Importing Bookmarks from an HTML File	Needs Update	Add the Template:ImportHTMLBookmarks template
076	Importing bookmarks from Google Chrome	Needs Update	Add the Template:ImportHTMLBookmarks template
031	Importing favorites and other data from Internet Explorer	Needs Update	Need to remove saved form history and passwords for IE8+
122	Importing Internet Explorer Favorites from another computer	Needs Update	Add the Template:ImportHTMLBookmarks template
062	Installing a previous version of Firefox	In Progress	Firefox 3.6 is the latest previous version / Only for Firefox 4 and above
105	Installing Firefox	Updated
064	Installing Firefox on Linux	Updated
077	Installing Firefox on Mac	Needs Update	Needs a new screenshot
102	Installing Firefox on Windows	Needs Update	New screenshots, screencast
110	Is my Firefox problem a result of malware	Updated
059	JavaScript	In Progress	New screenshots, adv options have changed in Fx4
022	Keyboard shortcuts	Updated	Ready for localization?
068	Location bar autocomplete	Needs Update	Add the ~ prefix
106	Location bar search	Needs Update	Fx4 doesn't redirect to an URL for searches
066	Lost Bookmarks	Needs Update	Improve helpfulness, Cleanup, fix menu paths
125	Managing file types	Updated
027	Managing profiles	Updated
026	Managing the Flash plugin	Updated	Ready for localization?
032	Menu bar is missing	Updated
103	Menu Reference	In Progress	Updates for fx4, fx5, and fx6, new display / use of the Template:ReportBrokenWebsite template in Give Feedback
181	Mouse shortcuts	In Progress	Add where to click / Some Mac (others?) shortcuts are incorrect (needs updates)
153	Multiple tabs open when starting Firefox	Needs Update	Remove the Main panel for fx35
087	Navigation Toolbar items	Needs Update	Update for fx4+
179	New tabs do not appear to the right of the last tab	Updated
180	No programs can load websites	Archive?	If no programs can load websites, how do you find this article?
119	No sound in Firefox	In Progress	Add the Win 7 and plugin-container case, fix minor displaying issues
047	Opening PDF files within Firefox	In Progress	add other open source plugin solutions, Mac case for 64-bit app, fix displaying issues
051	Options window	Updated
016	Options window - Advanced panel	Ready for L10n
058	Options window - Applications panel	Updated
033	Options window - Content panel	Updated
015	Options window - General panel	Updated
040	Options window - Privacy panel	Ready for L10n
044	Options window - Security panel	Updated
071	Options window - Tabs panel	Updated
133	Page Info window	Updated	Ready for localization?
061	Page Zoom	In Progress	New menu paths, add items to customize the toolbars, merge with text zoom. Rename in "How do I zoom in and out?"?
116	Parental controls	Updated
126	Personas	Needs Update	New screenshots, remove fx3 and 3.5 stuff
001	Plugin crash reports	Updated
012	Pop-up blocker	In Progress	reference to the Firefox logo, add a link to the article about malware in the troubleshooting section Discussion forum thread about malware
165	Preferences are not saved	Needs Update	Add RealPlayer (plugin or extension?) as a new locking cause?
139	Printing a web page	Needs Update	Menu paths, cleanup, permanent settings
003	Private Browsing	Updated	Ready for localization?
123	Problems using Facebook in Firefox	Updated
014	Profiles	Updated
171	Protecting stored passwords using a master password	Needs Update	New screenshots, cleanup
070	Recovering important data from an old profile	Needs Update	Rethink this article? Use Sync instead?
060	How do I make Firefox remember my usernames and passwords?	Updated	Ready for localization?
197	Replace your Sync information	Needs Update	Outdated. Need to use Reset Sync
111	Resetting preferences	Updated
039	Safe Mode	Updated
082	Search bar	In Progress	New screenshots, remove fx3 tags, add Bing, no glow in fx4
174	Search suggestions	Needs Update	New screenshots
144	Searches are redirected to another site	Needs Update	Opt out of the DNS assistance service from the ISP
192	Searching within a page	Ready for L10n
115	Secure Connection Failed	Needs Update	Adress some missing issues
129	Server not found	In Progress	Fix displaying issues and broken links, add Chromium on Linux
055	Session Restore	Updated
145	Setting Firefox as the default browser does not work	Updated
067	Site Identity Button	Updated	New Fx6 screenshots after the changed look. The look is so close to the current screenshots that this can wait until the article needs other updates.
182	Smart keywords	Needs Update	New screenshots
093	Software Update Failed	Updated
095	Sorting bookmarks	Needs Update	New screenshots, menu paths, remove sidebar info? Sort order with copy/paste? Maybe rename to How do I organize my bookmarks? and include Bookmark Folders and Deleting Bookmarks.
072	Tabbed browsing	Updated
088	Text Zoom	Archive?	Merge with Page Zoom
018	The Adobe Flash plugin has crashed	Needs Update	2 proposed solutions (valid?): Disable the plugin crash protection, kill the plugin-container.exe process
035	The bookmarks and history system will not be functional	Updated
202	The SwiftKey keyboard crashes when used with Firefox	Archive?	This issue is fixed in Fx 5 so we will archive this article shortly after release.
118	This connection is untrusted	Updated
137	Toolbar keeps resetting	Updated
034	Troubleshooting extensions and themes	Needs Update	Improve helpfulness
045	Troubleshooting plugins	Needs Update	Improve helpfulness
085	Unable to download or save files	Needs Update	Cleanup, are all causes still valid?
154	Unable to install add-ons	Needs Update	Menu paths, Can this be simplified?
081	Uninstalling add-ons	Archive?	All of the individual add-on articles talk about how to uninstall
063	Uninstalling Firefox	In Progress	Updates for Firefox 4, Windows 7
004	Updating Firefox	Ready for L10n
074	Username and password not remembered	Updated
157	Using extensions with Firefox	Archive?	This article covers the same topic as Customizing Firefox with add-ons
113	Using plugins with Firefox	Updated	Ready for localization?
073	Using the Adobe Reader plugin with Firefox	Updated
037	Using the Java plugin with Firefox	Needs Update	Mac OS X 10.7 "Java Applet Plug-in" name change
121	Using the QuickTime plugin with Firefox	Updated
114	Using the RealPlayer plugin with Firefox	Archive?	See discussion thread
135	Using the Silverlight plugin with Firefox	Updated
120	Using the spell checker	Needs Update	New screenshot, menu paths, profile instructions, a dictionary must be installed first for some locales
198	Using the Troubleshooting Information page	Archive?	Instructions for this are included in relevant troubleshooting articles
005	Using the Windows Media Player plugin with Firefox	Updated
048	Using themes with Firefox	Needs Update	Remove pre 3.6 info, update menus, focus more on Personas
109	Video or audio does not play	Updated
199	Viewing video in Firefox without a plugin	Archive?	People don't ask about how to play a video - only about issues when it doesn't work
079	Warning Unresponsive script	Needs Update	Section about addon needs to be updated or deleted
161	Websites look wrong	Needs Update	Add the Template:ReportBrokenWebsite template
101	Websites say cookies are blocked	Updated
041	What are App Tabs?	Updated	Ready for localization? / Only for Firefox 4 and above
050	What are Tab Groups?	In Progress	Add a troubleshooting section, shortcuts to switch between Tab Groups / Only for Firefox 4 and above
203	What are the mobile keyboard shortcuts?	Updated
108	What happened to the Bookmarks Toolbar?	Archive?	Only for Firefox 4 and above. Maybe no longer needed since the creation of Common questions after updating Firefox
057	What happened to the Status Bar?	In Progress	Add a section about the padlock
175	What is Firefox Home	Updated	Ready for localization?
056	What is Firefox Sync?	Needs Update	Warn users that Sync is for private use
091	What is plugin-container	Needs Update	Update for Mac
094	What is the Add-on Bar?	Updated	Only for Firefox 4 and above
075	Where can I find my Firefox Sync Key?	In Progress	Add a lost key section, fix minor displaying issues
096	Where can I find the code to add a device to Firefox Sync?	Updated
172	Why are tabs on top?	Updated	Only for Firefox 4 and above
052	Will Firefox work on my mobile device?	Updated	Ready for localization? / May need frequent updates as we push to test more devices

Templates

Article	Status	Notes
Template:aboutconfig	Updated
Template:addcomputer	Needs Update	Steps to be updated for Firefox 4 and 5 (last update during Firefox 4 Beta)
Template:adddevices	Updated
Template:adddevices-alt	In Progress	Divide it in one section per device type
Template:addiphone	Updated
Template:addmobiledevice	Updated
Template:amo	Updated
Template:backtoOptionsPreferences	Updated
Template:changesyncpw	Updated
Template:clearCookiesCache	Updated
Template:closeFirefox	Updated
Template:closeOptionsPreferences	Updated
Template:computercode	Updated
Template:contextmenu	Updated
Template:crashsig	Updated
Template:customhistory	In Progress	Add Fx5 screenshots
Template:iphonecode	Updated
Template:linuxPic	Updated
Template:mobilecode	Updated
Template:onlyinbeta	Updated	Ready for localization?
Template:Only in Fx4	Updated
Template:Open Add-ons	Updated
Template:OpenBookmarksLibrary	Updated
Template:OpenHistoryLibrary	Updated
Template:openprofilefolder	Updated
Template:optionspreferences	Updated
Template:plugincheck	Updated
Template:profileFolder	Updated
Template:safemode	Updated
Template:synckey-note	Updated
Template:syncsetup	Updated
Template:Tracking	Updated
Template:UpdateFlash	Updated
Template:UpdateProblems	Updated
Template:whatissynckey	Updated

Start Pages

Article	Status	Notes
Home page - Quick	Updated	Left side. Contains: Template:Common Questions, Template:New to Firefox
Template:Common Questions	Updated	Contained in Home page - Quick
Template:New to Firefox	Updated	Contained in Home page - Quick
Home page - Explore	Updated	Main section. Contains: Template:Advanced topic, Template:Customizing Firefox topic, Template:Privacy & Security topic, Template:Troubleshooting topic, Template:Using Firefox topic
Template:Advanced topic	Updated	Contained in Home page - Explore
Template:Customizing Firefox topic	Updated	Contained in Home page - Explore
Template:Privacy & Security topic	Updated	Contained in Home page - Explore
Template:Troubleshooting topic	Updated	Contained in Home page - Explore
Template:Using Firefox topic	Updated	Contained in Home page - Explore
Home page - Top	Updated	When it has content, it's a warning message across the front page. Now has warning about Flash. Ready for localization?
Desktop home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Desktop home page, contains Template:DesktopMobile
Template:DesktopMobile	Updated	Content for Desktop home for mobile - Common Questions
Mobile home - Quick	Updated	Left side
Mobile home - Explore	Updated	Main section. Contains: Template:Mobile explore 1, Template:Mobile explore 2
Template:Mobile explore 1	Updated	Contained in Mobile home - Explore
Template:Mobile explore 2	Updated	Contained in Mobile home - Explore
Mobile home for mobile - Common Questions	Ready for L10n	Mobile friendly version of Mobile home page, contains Template:MobileMobile
Template:MobileMobile	Updated	Content for Mobile home for mobile - Common Questions
Sync home - Quick	Updated	Left side
Sync home - Explore	Updated	Main section. Contains: Template:Sync explore 1
Template:Sync explore 1	Updated	Contained in Sync home - Explore, Sync home for mobile - Common Questions
Sync home for mobile - Common Questions	Updated	Mobile friendly version of Sync home page. Contains: Template:Sync explore 1
FxHome home - Quick	Updated	Left side
FxHome home - Explore	Updated	Main section. Contains: Template:fxhome explore 1
Template:fxhome explore 1	Updated	Contained in FxHome home - Explore, FxHome home for mobile - Common Questions
FxHome home for mobile - Common Questions	Updated	Mobile friendly version of Fx Home home page. Contains: Template:fxhome explore 1

Proposed

Article	Status	Notes
How do I get the Firefox Button?	In Progress	Still needs Windows XP screenshots
How do I manage my Firefox Sync account?	In Progress	Forum thread
I've lost Firefox Sync account information	In Progress	Forum thread
How do I manage website permissions?	In Progress	Forum thread
Google Toolbar is disabled on the latest version of Firefox	Needs Draft	Forum thread
What are the touch screen gestures on mobile?	Needs Draft	Forum thread
What is hardware acceleration?	Needs Draft	Forum thread
"How can I improve my privacy and security?" or "Staying safe on the web"	Needs Draft	Forum thread and Forum thread
"Changing the language of Firefox to English" or "Getting a localized version of Firefox"	Needs Draft	Installing one or several localized versions of Firefox sharing the same profile, overwriting the current one. Forum thread
"Changing the language of Firefox to English" or "Setting preferred languages inside Firefox"	Needs Draft	Definition of a preferred language, difference with a localized version, setting the first preferred language, sorting out or removing preferred languages, setting a dictionary different from the default one. Forum thread
Template:ImportHTMLBookmarks	In Progress	To be used in several articles. Forum thread
Template:ExportHTMLBookmarks	In Progress	To be used in several articles. Forum thread
Template:ReportBrokenWebsite	In Progress	To be used in several articles. Forum thread
[URL ARTICLE]	Needs Draft	Notes

Status Templates

Archive?	{{sarchive}}
Archived	{{sarchived}}
Needs Draft	{{sdraft}}
Needs Update	{{supdate}}
In Progress	{{sprogress}}
Updated	{{supdated}}
Ready for L10n	{{sl10n}}