Support/Weekly Meetings/Notes 2012-06-11

Meeting Details

Mondays (meeting duration approx. 30 minutes) at:

• 9:00 AM PST
• 12:00 Noon EST
• 16:00 UTC during summer
• 18:00 CET
• 11:00 CST

Phone call details:

• California: 1-650-903-0800, x92 then 9309 then #,
• Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
• Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

Participate in the video:

• Video link (You'll have to download and install the Vidyo Desktop client)

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

• Halfway through 2012.11 sprint
• Army of Awesome improvement: now contributors will stay logged in to Twitter as long as they are logged in to SUMO. In the past, they pretty much had to log in every time they came back. (Bug 613084)
• Implementing some of the low hanging UX recommendations:
  • Landed: Implement search box on top and bottom Search Result Page
  • Landed: (AAQ Flow) Make questions/new more visual
  • In progress: (AAQ Flow) Make the length of the AAQ Flow more predictable
  • In progress: Remove in-field label of search

Roundtable

• New design of home page & landing pages metrics for first 72 hours

https://docs.google.com/spreadsheet/ccc?key=0AmCjyDM0fEFgdEhFRWdMTWtrN09jWTl0QmZSNGh1NHc#gid=0

Article helpfulness down 1/2 a point

Forum questions stabilizing post-release

Metrics

• KPI Dashboard

Knowledge Base

• This week - preparing for Firefox 14:
  • Firefox 14 updates
  • New summaries
  • Marking top article changes as ready for localization

Mobile

• Incorporating feedback from helpfulness survey in preparation for final version of NativeUI
• Finishing up docs for About page
• Adding content for Sync native issues, master password + sync issue and tabletUI issue