Support/SUMOdev Meeting Notepad/2008 Q4

December 30 2008

• SSL regressions and status (bug 470577, bug 470538)
• Search status
• 0.8.1 dates review
• Roundtable

December 23 2008

• Happy Holidays!
• 0.8.1 dates, triage
• Search status
• 2008SumodevReview

December 16 2008

• 0.8 status
• Future release planning: short 0.8.1, mostly for sec bugs?
• Next week's meeting: review 2008
• Roundtable

December 10 2008

• 0.8 status
• Load test status - this will block release, waiting on advice from IT
• Yet more security bugs

December 2 2008

• 0.7.3 goes out tonight
• Search status
• CSAT status (Live chat)
• Security bugs
• Screencasts
• 0.8 triage

November 18 2008

• Screencast/Mogulus discussion
• Regressions:
  • The "No screenshot" issue -- discussion about what happened, how we can avoid similar things in the future, and whether or not we should avoid pushes close to a Firefox release bug 464913
  • Other regression, re new sanitization: bug 465530. This is a blocker. Prefer off schedule push, or revert?
• Search status
• Live Chat CSAT status
• I haven't yet looked at search on support-stage at all; anybody else? Sorry, been swamped with Bandwagon -- stephend
• 0.7.3 triage
• Roundtable

November 11 2008

• 0.7.2 status
• Goals status
• Review dates for 0.7.3 and 0.8

November 4 2008

• 0.7.2
• Critical security bugs: bug 463054, bug 463055, bug 463056
• CSAT status
• Search status
• Other bugs status
• Push out freeze? - to when? -> end Friday
• svn re-org, this afternoon?
• Bugs for getting approvers to review other people's edits bug 444703bug 463059 (cilias)

October 28 2008

• 0.7.2 freeze *Tuesday* November 4.
• Roundtable

October 21 2008

• Welcome to Paul Craciuniou!
• 0.7.1 goes out tonight.
• Search engine status (Nelson)
• CSAT forum status (Eric)
• Live Chat status (Matthew)
• 0.7.2 triage. Other bugs for nomination?
• 0.7.2 freeze is Thursday November 4th

October 14 2008

• Some useful bugzilla searches:
  • 0.7.1
  • 0.7.2
  • 0.7.3
  • 0.8
  • Open untargeted
• Goals discussion and status:
  • Deploy improved search engine to replace Google (bug 405028)
    • Waiting for implementation plan from Nelson Support:Search_Implementation
    • Search engine specification
  • Implement CSAT for the Support Forum (bug 452830) and Live Chat (bug 458713)
  • Define infrastructure and UI PRD for screencast support (delegating as much as possible outside team, no bug yet)
  • Implement performance metrics for the support forum (add 'solution to prolem proposed' status to forum threads) (bug 459841)
• Live chat dev and staging server status (bug 452646)
• Roundtable

October 9 2008

• Proposed dates for Q4.
  • 0.7.1 freeze Thursday 16th Oct, push Tuesday 21 Oct
  • 0.7.2 freeze Tuesday 4th November, push Thursday 6th Nov
  • 0.7.3 freeze Thursday 20th Nov, push Tuesday 25 Nov
  • 0.8 freeze Tuesday 9th Dec, push Tuesday 16 Dec
• djst and laura in process of triage for all Q4 bugs(!)
• New team member Paul C (will hopefully join call next week)
• Discussion of comment search and archive policy
• Roundtable