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The Education and Culture working group seeks to help plan, develop and implement Mozilla-wide educational and cultural resources that support and grow our contributor community.

Our goal is that every active and potential Mozillian has the materials and resources they need in order to participate fully and authentically within the project.

Guiding Principles

The guiding principles of the Education & Culture working group are as follows:

  • Support diversity among contributors
  • Embrace openness as the default.
  • Strive for simplicity, consistency and clarity.
  • Foster mentorship and learning.
  • Encourage distributed leadership.

Support diversity among contributors

We support diversity in everything that we do. This means designing materials and processes to meet the needs of potential contributors from a range of ethnicities, locations, abilities, socio-economic status, gender and sexual identity, etc.

Embrace openness as the default

We will embrace openness as the default by working and sharing publicly except when absolutely necessary. If we must share something in a restricted forum, we will provide an explicity justification for doing so. We welcome feedback from volunteer contributors about their experience working with us and will make improvements based on that feedback.

Strive for simplicity, consistency and clarity

Whenever possible, we'll strive to use an existing solution rather than create a new one. Our solutions will be as simple as possible, but not simpler than that.

Foster mentorship and learning

We'll support both those looking for mentorship and those mentoring others. We will honor that Mozilla is a place where learning is an on-going and central activity. We will not shy away from learning how we can do better.

Encourage distributed leadership

We will support and empower the global community of Mozillians to contribute to the best of their ability by supporting individuals to make decisions and drive projects and lead their communities.

How to Participate


Due to the significant overlap is efforts of the Recognition, Pathways and Education working groups, these groups meet together on a semi-monthly basis.

Discussion Forum

Meeting Notes, Joint working group

Meeting Notes, Education-only



Full Query
ID Severity Summary Whiteboard Priority Status
1056887 normal Create an intro to community/floss module for staff new hire on-boarding -- NEW
1064530 normal Create game around giving good feedback -- RESOLVED
1064544 normal Organize an on-going community doc sprint -- RESOLVED
1071232 normal MLC Learning Needs Audit -- RESOLVED

4 Total; 1 Open (25%); 3 Resolved (75%); 0 Verified (0%);


Full Query
ID Severity Summary Whiteboard Priority Status
1056267 normal [tracking] Learning Resource Directory (LRD) P1 RESOLVED
1056886 normal Hold a "Work Open" doc sprint -- NEW
1056888 normal Create a Mozilla Survival Guide -- RESOLVED
1056889 normal Capture local communities norms & practices -- RESOLVED
1056890 normal Document team communication practices -- NEW

5 Total; 2 Open (40%); 3 Resolved (60%); 0 Verified (0%);

Community Building Resources

We can no longer assume Mozillians have knowledge about community building and we need to capture and spread information about how volunteering works.

Community experts can consult with teams, people can gain experience in workshops and meetups can be held for people to share best practices.


There are a number of workshops available that help develop community building skills at:


Training missions help walk people through the basics steps of how to successfully complete projects in a functional area.


There are a number of videos available with community building information, tips and instructions at:

Guides and Documentation

If you're interested in reading more about community building, check out the reading list at:


For more information about the evolution of these community building plans, take a look at these archived presentations.

  • Enabling communities that have impact Town Hall (from June 2014): Video
  • Community Building in 2014 brown bag (from December 2013): Video and Slides
  • What Happens When I Say Yes To Community Building? (from August 2013): Video
  • Onboarding New Volunteers workshop (from September 2012): Session info
  • Getting More Contributors Involved with Mozilla brown bag (from November 2011): Slides and Video
  • Stewards All Hands session (from September 2011): Slides and Notes